Whitehorse City Council

Building an Even Better Box Hill

Box Hill is Booming

Box Hill is best known for its cultural diversity with its strong specialisation in Asian cuisine and retail. It is a bustling centre with shops, offices, housing, hospitals, education, transport and services.

It is a popular destination for business in Melbourne’s east and includes a bustling central business district with approximately 146,000 square metres of office space.

Recent developments in Box Hill:

  • $120 million development at 913 Whitehorse Road, Box Hill will be the new home of the Australian Tax Office (pictured). Accommodating approximately 1250 staff, the building will also include retail space and 300 car parking spaces for tenants and the public. 
  • The $447.5 million redevelopment of the Box Hill Hospital has seen the construction of a brand new development containing all acute clinical services, designed to accommodate future growth in Melbourne’s east. 
  • Aqualink $30+ million redevelopment is one of the most modern and innovative aquatic and leisure centres in Australia. 

In a report commissioned by Council, it was highlighted that ‘Box Hill is firmly established as the pre-eminent growth centre for Melbourne’s eastern suburbs. This growth is spread over housing, jobs, health, education, retail and commercial development’.

Key facts about Box Hill

  • Box Hill is the most significant activity centre in Melbourne’s east
  • Well established with diversified growth in jobs, health, education, retail and housing
  • 26% population growth in five years
  • 2300 new dwellings approved in the last four years
  • 26,000 jobs and growing
  • More than 60,000 students
  • Busiest transport hub in Melbourne’s east
  • More than 20,000 train passenger every day, plus tram, plus bus.  

Building an even better Box Hill

Box Hill is a success and could be even better.

Box Hill transport interchange was opened 30 years ago and it is time to make it better.

Council is working with the local community and businesses to build support for an overhaul of the transport interchange.

People travel to Box Hill every day to visit the renowned market and restaurants, to work, to the Box Hill Hospital or Epworth Hospital, to improve their knowledge and skills at Box Hill Institute and Deakin University or just to enjoy the vibrant community.

The feedback that Council has received from residents, public transport users and business is clear. The interchange is hard to use, especially when changing from trams to buses or buses to trains. The bus interchange is old and needs better places to wait. Disability and pram access is poor.

Thirty years after it was built we can do better.

Fixing the transport interchange is the last big step in the renewal of Box Hill. It would capitalise on the significant investment in new residential and commercial development, the redevelopment of the hospital and the improvement of popular leisure facilities and public spaces.

Over the next year we will be talking to the community and working towards a better Box Hill.

Why Box Hill Transport Interchange needs renewal

  • 30 years old and out-dated
  • Substantial growth projected in use
  • Difficult and time consuming interchanges from bus to train or tram
  • Poor disability and pram access
  • Train, tram and buses poorly connected
  • Bus station is cold and windswept 


Over the next year, further community and stakeholder consultation is planned to work together towards a better Box Hill.

  • Whitehorse Council is working cooperatively with business, land owners, government and the community
  • Harness commercial and residential development to renew the transport interchange and surrounding area
  • Develop a business case to present to the Victorian Government

Tell us what you think

Email: boxhill@whitehorse.vic.gov.au