Customer Request

Make a request or report an issue relating to animals, footpaths, parking, permits, planning, waste and trees using Council's customer request system. Requests for information and transactions are completed through a secure connection.  

If you have any problems accessing these links, please call Council on 9262 6333.

Animals

• Submit a general animal enquiry
• Pay an animal infringement fine 
• Renew your animal registration
• Report a nuisance animal

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Footpaths

• Report a damaged footpath
• Request Council to review the installation of a new footpath

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General Enquiries

• Submit a general enquiry to Council

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Parking and Vehicles

• Pay a parking infringement (fine) 
• Report an abandoned or unregistered vehicle
• Appeal a parking infringement, request a payment plan, or request the matter to be heard in the Magistrates' Court

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Permits

• Apply for a disabled parking permit
• Submit a request for a residential parking permit application

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Planning and Building

• View building permits register, planning register, or planning permits at advertising stage

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Rubbish, Waste and Recycling

• If your bin collection was missed, request a recollection
• Request a recycling bin recollection
• Submit a request to recollect your green organics bin collection
• Enquire how to book a hard waste and bundled branch collection

 

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Trees

• Report a fallen tree or tree limb
• Request a street tree inspection
• Request a street tree pruning
• Report an overhanging branch