Make a request or report an issue relating to animals, footpaths, parking, permits, planning, waste and trees using Council's customer request system. Requests for information and transactions are completed through a secure connection.  

If you have any problems accessing these links, please call Council on 9262 6333.

Animals

• Submit a general animal enquiry
• Pay an animal infringement fine 
• Renew your animal registration
• Report a nuisance animal

---

Footpaths

• Report a damaged footpath
• Request Council to review the installation of a new footpath

---

General Enquiries

• Submit a general enquiry to Council

---

Parking and Vehicles

• Pay a parking infringement (fine) 
• Report an abandoned or unregistered vehicle
• Appeal a parking infringement, request a payment plan, or request the matter to be heard in the Magistrates' Court

---

Permits

• Apply for a disabled parking permit
• Submit a request for a residential parking permit application

---

Planning and Building

• View building permits register, planning register, or planning permits at advertising stage

---

Rubbish, Waste and Recycling

• Report a missed garbage or garden organics bin collection
• Report a missed recycling bin collection
• Book a hard waste and/or bundled branch collection and learn how to prepare for a hard waste collection
• Find out more about Waste and Recycling

---

Snap Send Solve

• Report or submit feedback to Council in just 30 seconds

---

Trees

• Report a fallen tree or tree limb
• Request a street tree inspection
• Request a street tree pruning
• Report an overhanging branch