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FAQs About Rates

Got a question about your rates? Chances are, it's answered below.

How are the rates determined?

Council determines the rates required for the year after it has determined the annual budget and the total revenue required for the coming year.

By dividing the total rate income required for the year by the total CIV for the city a 'rate in the dollar' is calculated.

By multiplying each properties individual CIV by the rate in the dollar, the individual rate amounts are calculated.

What is the 'rate in the dollar'?
The rate in the dollar determined for the 2011/2012 rating year is 0.18843 cents. The 'rate in the dollar' is the result of dividing the total rates required for the City by the total CIV for the City.

What is Capital Improved Value (CIV)?
Capital Improved Value is the value of the LAND plus BUILDINGS and other improvements. Your valuation is shown on the front of your rate notice.

What factors are considered when valuing a property?

The size of your property, both land and buildings, property sales within the area at the time of re-valuation, the type of building (brick, weatherboard etc) and the age of the buildings.

What are Site Value and Net Annual Value?

Site Value is the value of the LAND only. Net Annual Value is a minimum of 5% of the CIV. For commercial assessments the adjusted annual rent.

How do I find out how much my property is valued at?
Your valuations are shown on the front of your rate notice.

How do I appeal against rates and charges?

The Local Government Act 1989 (Section 184 [1]) provides that if you are aggrieved by a rate or charge levied by Council (other than an appeal or objection against the valuation or differential rating) you may within 60 days after receipt of your rate notice, give the Council notice that you intend to appeal to the County Court. The grounds of appeal are set out in the Local Government Act 1989 (Section 184 [2]).

How do I change ownership or address information?

Council must be notified in writing of changes of address, ownership or occupancy. The Local Government Act 1989 (Sections 230 and 231) provides that when ownership of a property changes, a prescribed form must be lodged a prescribed person within one month of settlement. All outstanding rates and charges must be paid by the new owner in accordance with the Local Government Act 1989 (Section 175 [1]).

What do I do if I'm encountering payment difficulties?
If you are experiencing financial difficulties in paying your rates, please call 9262 6292 to discuss alternative options.

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