Whitehorse City Council

Family Crisis Support & Counselling

Crisis Support and Counselling


Organisation Availability Service Phone
Parentline 8am-12 midnight, seven days a week Phone counselling and referral for parents with 0-18 year old children 132 289
Maternal and Child Health Advisory Line 24 hours, seven days a week Provides information, support and guidance for 0 to school aged children regarding child health, nutrition, breast feeding, maternal and family health and parenting 132 229
Nurse On Call 24 hours, seven days a week Provides immediate expert health advice from a registered nurse 1300 606 024
Lifeline 24 hours, seven days a week Provides crisis support and suicide prevention 131 114
SuicideLine 24 hours, seven days a week Provides phone counselling to people at risk of suicide, people concerned about someone else's risk of suicide, and people bereaved by suicide. 1300 651 251
Kids Helpline 24 hours, seven days a week Provides a phone counselling and support service for children and young people aged between 5-25 years 1800 551 800
Women's Domestic Violence Crisis Service 24 hours, seven days a week Provides phone crisis counselling, referral, information and support, and is the central contact point for women's refuges in Victoria 1800 015 188
MensLine 24 hours, seven days a week Provides phone and online support and information service for Australian men 1300 789 978

To access ongoing support or counselling please contact one of the following services. This list is not exhaustive but provides information of some relevant low or no cost services in Whitehorse and surrounds. 

Organisation Website Phone
Carrington Health (formerly Whitehorse Community Health) www.carringtonhealth.org.au 9890 2220
Uniting Care East Burwood Centre www.ucebc.org/home 9803 3400
Relationships Victoria www.relationshipsvictoria.com.au Boronia office 9725 9964
CatholicCare Melbourne www.ccam.org.au 9873 4344
Uniting Care Connections www.connections.org.au 9874 4222
Family Mediation Centre www.mediation.com.au Ringwood office 9847 5888
Crossway Lifecare www.crosswaylifecare.org.au 9886 3899
Eastern Access Community Health (EACH) www.each.com.au East Ringwood 9837 3999

Alternatively, you might be able to access the Better Access initiative which provides Medicare rebates to patients for selected mental health services provided by general practitioners (GPs), psychiatrists, psychologists (clinical and registered) and eligible social workers and occupational therapists. Speak to your GP for further information.