Whitehorse City Council

Graffiti Removal Information

Graffiti RemovalGraffiti vandalism involves marking another person’s property without their consent. Common methods include spray painting, felt-tipped pens and etching on glass. Graffiti takes two main forms: ‘tags’ and ‘pieces’. Tags are usually quick scrawls depicting the initials or nickname of the person responsible. Pieces are sometimes likened to a mural. 

Impact on the Community

Graffiti vandalism has many negative affects on the community including:
  • Cost to Whitehorse City Council, businesses, residents and government agencies in graffiti removal
  • Reduction in the perception of safety of an area, with flow-on social and economic effects when people are deterred from going to an area as a result of graffiti vandalism
  • Reduction in the visual amenity of an area

Graffiti Clean Up and Removal Program

While the City of Whitehorse does not have a widespread graffiti problem, graffiti does have a detrimental effect on the appearance of our neighbourhoods and businesses. By putting in measures to deter, detect and to help clean up the damage caused, Council is taking a pro-active approach to tackling this problem.

Graffiti Kits

Council can assist by providing graffiti removal kits and/or paint. For more information, call 9262 6333.


Council's maintenance staff remove graffiti on Council's assets within 24 to 48 hours.

Vandaltrak – Graffiti Database

Council has a computer software package called Vandaltrak, which is essentially an intelligence-gathering tool to store records and digital images of every reported incidence of graffiti.

Community Corrections Services Work Crews 

Council uses supervised teams to carry out clean-up duties as part of their community service. 


Who is Responsible for Removing Graffiti?

The owner of the property is responsible for removing graffiti; however, Council can provide them with free graffiti removal kits. Upon request, Council will remove graffiti from private properties if consent is granted by the property owner.

Graffiti Removal

Always remove or repaint over graffiti as soon as possible. The sooner you remove graffiti the easier it is to remove, as the paint has had less time to be absorbed into the structure. Fast removal (within 24 hours) lessens the exposure time of the graffiti and can deter graffiti vandals from 'retagging'. Research shows that the best way to discourage repeat attacks of graffiti is to remove it as soon as it becomes visible. It is best to get advice before attempting to remove graffiti.


You can minimise graffiti by reviewing the design and maintenance of your building and fences. Large blank walls or fences attract the most graffiti, so it is best to avoid these, or use some of the ideas below to make these areas less of a target for graffiti.
  • Use fast growing vines or bushes to cover the wall. Growing spiky or bushy plants can reduce access to the wall
  • Use sensor lighting or keep the area well lit at night
  • Use darker colours rather than light colours
  • Use textured or rough surfaces
  • Use high density, lower absorbency materials such as hard-burnt bricks
  • Break up larger surfaces into smaller panels
  • Use a fence to prevent access to a large blank wall
Poorly kept buildings tend to attract graffiti vandals. Graffiti attracts more graffiti. Prompt removal and property upkeep can help reduce graffiti.

Reporting Graffiti Vandalism

When a crime is in progress, call the police on 000. Contact your local police station to report graffiti that has already occurred:
  • Box Hill Police Station – 8892 3200
  • Burwood Police Station – 9888 8377
  • Forest Hill Police Station – 8847 3600 
Please don't attempt to confront the graffiti vandal. You may wish to keep documentation of the costs incurred to remove graffiti and regain the original condition of the building for insurance purposes or to claim restitution through the courts.  
Download the pdf icon  Graffiti Removal Information (1.97MB) brochure.