Whitehorse City Council

Hard Waste Collection

Our service allows you to book two collections per financial year at a time that suits you.

To make a booking call our collection contractor WM Waste Management on 9721 1915 or book online.

Booking a Collection

  1. Bookings by 3pm Thursdays will have a hard waste collected the following week.
  2. When booking, advise what type of materials you have for collection, TVs, fridges/freezers, garden prunings, mattresses or scrap metal.
  3. You will be sent out a pack with instructions and a sticker
  4. Place no more than three cubic metres of items on your nature strip the weekend before the collection week (before Sunday night). Excess amounts will count as two collections. 
  5. Items should be no heavier than two people can lift.
  6. Place the ‘BOOKED’ sticker on the hard waste pile so it can be seen clearly.


Accepted Items

  • Furniture
  • Electronic appliances
  • Securely wrapped and marked Glass and china
  • Tied branches and prunings (separated from other materials)
  • Timber (no longer than 1.5 metres and no more than 10 pieces)
  • Whitegoods including washing machines, stoves and fridges (fridge doors must be removed)
  • Hot water systems
  • Scrap metal, small car parts and lawn mowers
  • Mattresses and bed bases (maximum of two)
  • Empty paint tins (lids removed)
  • Bicycles (Please consider donating for Council’s Bikes4Life program. These can be dropped-off at the Whitehorse Recycling and Waste Centre.) 
  • Most materials collected will be recycled.

Not Accepted Items

  • Tyres and car batteries
  • Motor oil and engine blocks
  • General garden waste (other than branches and prunings), soil or earth
  • Household waste or recyclables
  • Building and renovation materials including rubble or fences
  • Asbestos and other hazardous waste
  • Gas cylinders
  • Household chemicals and pesticides.

Disposing of Not Accepted Items

Other services are available that aren’t accepted through our Hard Waste Collection Service.

Take bricks, rubble, concrete, engine oil, batteries and tyres to our Whitehorse Recycling and Waste Centre. Fees apply for some items.

Take paint, motor oil, batteries, barbeque gas cylinders and fluorescent tubes to the nearest permanent drop off Detox Your Home location.

Some household chemicals are accepted at Mobile Detox Your Home collections.

Disposal of asbestos should be done safely, for info call 1300 372 842.

Additional Collections

Council rates entitle households to two collections per financial year. Extra can be booked at a charge. Phone 9721 1915 for more information.

You can also choose to take items in working order to local charity shops or recycle them through Council’s Renew Collection.

More Information and Booking

For more information or to book a collection, phone the contractor WM Waste Management Services on 9721 1915 or book online.