Whitehorse City Council

Hairdressing, Beauty and Body Art Health Complaints

Health premises complaints generally fall into one of the following categories:

  • Premises operating in an unhygienic manner
  • Inadequate infection control
  • Using potentially unsafe practices
  • Contracting a skin condition or infectious disease

When making a complaint, please specify:

  • What you did, used or observed
  • The date and time visited the premises or observed a problem
  • Any other relevant details

Council will then investigate your complaint. All complaints are treated as confidential and if you leave your name and contact details, you will be kept informed of the progress of the complaint.

Your report will help Council ensure that any problem is identified and corrected to prevent it from happening again.