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International Students
Resources for International Students
International Student Care Service (ISCS)
ISCS provides information, support and referrals.
Level 1, 19-21 Argyle Place, South Carlton VIC 3053
1800 056 449
info@iscs.vic.gov.au
www.multicultural.vic.gov.au/iscs
The Couch – International Student Centre
The Couch is a space where international students can socialise, relax, study, and seek information and assistance.
69 Bourke Street, Melbourne VIC 3000
Opening hours: Monday, Tuesday, Wednesday, Thursday and Sunday from 5pm-9pm.
Study Melbourne
Study Melbourne is the Victorian Government’s official website for international students in Melbourne.
www.studymelbourne.vic.gov.au
Deakin University
International students at Deakin University’s Burwood Campus can get assistance with fees; visa-related issues; academic difficulties; personal problems; and referrals to other support services.
9244 6689
enqint-melb@deakin.edu.au
www.deakin.edu.au/international
Youth Connexions
Drop in centre for young people aged 12-24. Staff provide support and advice.
Suite 2, Level 1
Box Hill Central Shopping Centre
9898 9340
youth.worker@whitehorse.vic.gov.au
www.whitehorse.vic.gov.au/Young-People.html
The Red Room
The Red Room is a student community centre where international and local students can go to socialise and hang out.
382 Burwood Road, Hawthorn VIC 3122
9815 2896
Opening hours: Monday, Tuesday and Thursday from 12pm-7pm.
Housing and Accommodation
Study Melbourne
Visit the accommodation section of the Study Melbourne website to find out about housing options such as home stay, university accommodation, shared accommodation, hostels and guesthouses.
www.studymelbourne.vic.gov.au/living_in_melbourne/accommodation
Consumer Affairs Victoria
Understand your rights and responsibilities as a tenant by contacting Consumer Affairs Victoria.
703 Station Street, Box Hill VIC 3128 1300 558 181
Interpreter services: 131 450
www.consumer.vic.gov.au
Tenants Union of Victoria
The Tenants Union provides advice, assistance, and advocacy for tenants.
55 Johnston Street, Fitzroy VIC 3065
9416 2577
www.tuv.org.au
Fair Work Ombudsman
Contact the Fair Work Ombudsman for advice and help with understanding your workplace rights and responsibilities.
131 394
Interpreter services: 131 450
www.fairwork.gov.au
Legal Advice and Visa Information
Eastern Community Legal Centre
Contact the centre for free legal advice and referral.
Box Hill Office, Suite 3, Box Hill Town Hall Hub, 27 Bank St, Box Hill VIC 3128
9285 4822
eclc@eclc.org.au
www.eclc.org.au
International Student Legal Advice Clinic (ISLAC)
ISLAC is a free legal service for international students that provides advice on employment rights, traffic offences, criminal matters and information for victims of crime. Staff have language skills in Hindi, Urdu, Punjabi and Tamil. Interpreter services are available by telephone.
Western Suburbs Legal Service, 30 Hall Street, Newport VIC 3015
9391 2244 (to make a booking)
www.wsls.org.au/legal-services/islac
Opening hours: Wednesday, 5pm-9pm.
Victoria Legal Aid Legal Information Service
Contact the Victoria Legal Aid Legal Information Service for free legal information over the phone. Interpreter services are available by telephone.
9269 0120
www.legalaid.vic.gov.au
Department of Immigration and Citizenship
Contact the Department of Immigration and Citizenship for information about visas, living in Australia and becoming a permanent resident.
131 881
www.immi.gov.au
Health
Seeing a Doctor/Going to the Hospital
If you need to see a doctor or go to the hospital, visit www.yellowpages.com.au and do a key word search for your area.
Nurse On Call
Contact Nurse On Call for expert health advice over the phone from a registered nurse.
1300 606 024
Better Health Channel
This Victorian Government website provides general health and medical information to help individuals and their communities improve their health and wellbeing.
www.betterhealth.vic.gov.au
Lifeline
Lifeline provides a 24-hour crisis support on suicide prevention and mental health services.
13 11 14
www.lifeline.org.au
Box Hill Hospital
Emergency department open 24 hours, seven days a week.
16 Arnold Street, Box Hill
Emergencies
Police, Ambulance or Fire Brigade
For help in an emergency, call Emergency Services on:
-
000 (free call from all phones)
-
112 (from a mobile phone)
-
106 (from a TTY phone for people with a hearing impairment).
Police Stations in Whitehorse
Box Hill Police Station (open 24 hours)
1 Kangerong Road, Box Hill VIC 3128
8892 3200
Nunawading Police Station (open 24 hours)
401 Whitehorse Road, Nunawading
9871 4111
Burwood Police Station
64 Burwood Road, Burwood
9888 8377
Indian Hotline
This helpline – staffed by trained volunteers fluent in English and Hindi – provides guidance on what to do and where to go in a crisis. It is an initiative of a police reference group, formed with members of the Indian community.
1800 342 800
OSHC Worldcare 24-hour Emergency Helpline
This 24-hour emergency helpline provides medical, legal and interpreting services to students in need.
1800 814 781
Entertainment
That’s Melbourne
Visit the That’s Melbourne website for information about festivals, gigs, shopping, dining and nightlife, and places to visit in and around Melbourne.
www.thatsmelbourne.com.au
Visit Victoria
Find out more about Victoria’s holiday destinations at the Visit Victoria website.
www.visitvictoria.com
Whitehorse City Council
Find out about local events by visiting Whitehorse City Council’s website. www.whitehorse.vic.gov.au