Study Melbourne is the Victorian Government’s official website for international students in Melbourne. It provides information and advice about living, working and studying in Melbourne. Students can also visit the Study Melbourne Student Centre (SMSC) during business hours to access a range of information about health matters, general wellbeing, legal services, accommodation, financial management and safety.
International students at Deakin University’s Burwood Campus can get assistance with fees; visa-related issues; academic difficulties; personal problems; and referrals to other support services. Phone: 9244 6689Email:firstname.lastname@example.org
Drop in centre for young people aged 12-24. Staff provide support and advice.
Suite 2, Level 1
Box Hill Central Shopping Centre Phone: 9898 9340 Email: email@example.com
The Red Room is a student community centre where international and local students can go to socialise and hang out.
382 Burwood Road, Hawthorn VIC 3122Phone: 9815 2896Opening hours: Monday, Tuesday and Thursday from 12pm-7pm.
Study MelbourneVisit the accommodation section of the Study Melbourne website to find out about housing options such as home stay, university accommodation, shared accommodation, hostels and guesthouses.
Consumer Affairs VictoriaUnderstand your rights and responsibilities as a tenant by contacting Consumer Affairs Victoria.
703 Station Street, Box Hill VIC 3128 1300 558 181 Interpreter services: 131 450
Tenants Union of VictoriaThe Tenants Union provides advice, assistance, and advocacy for tenants.
55 Johnston Street, Fitzroy VIC 3065Phone: 9416 2577
Fair Work OmbudsmanContact the Fair Work Ombudsman for advice and help with understanding your workplace rights and responsibilities.
131 394Interpreter services: 131 450
Eastern Community Legal CentreContact the centre for free legal advice and referral.
Box Hill Office, Suite 3, Box Hill Town Hall Hub, 27 Bank St, Box Hill VIC 3128 Phone: 9285 4822Email:firstname.lastname@example.org
International Student Legal Advice Clinic (ISLAC)ISLAC is a free legal service for international students that provides advice on employment rights, traffic offences, criminal matters and information for victims of crime. Staff have language skills in Hindi, Urdu, Punjabi and Tamil. Interpreter services are available by telephone.
Western Suburbs Legal Service, 30 Hall Street, Newport VIC 3015 Phone: 9391 2244 (to make a booking)Opening hours: Wednesday: 5pm-9pm.
Victoria Legal Aid Legal Information ServiceContact the Victoria Legal Aid Legal Information Service for free legal information over the phone. Interpreter services are available by telephone. Phone: 9269 0120Department of Immigration and CitizenshipContact the Department of Immigration and Citizenship for information about visas, living in Australia and becoming a permanent resident. Phone: 131 881
Seeing a Doctor/Going to the HospitalIf you need to see a doctor or go to the hospital, do an internet search for your local area.
Nurse On CallContact Nurse On Call for expert health advice over the phone from a registered nurse. Phone: 1300 606 024Better Health ChannelThis Victorian Government website provides general health and medical information to help individuals and their communities improve their health and wellbeing. LifelineLifeline provides a 24-hour crisis support on suicide prevention and mental health services. Phone: 13 11 14
Box Hill HospitalEmergency department open 24 hours, seven days a week.
16 Arnold Street, Box Hill
Police, Ambulance or Fire BrigadeFor help in an emergency, call Emergency Services on:
Box Hill Police Station (open 24 hours) 1 Kangerong Road, Box Hill VIC 3128Phone: 8892 3200Nunawading Police Station (open 24 hours)
401 Whitehorse Road, Nunawading Phone: 9871 4111Burwood Police Station
64 Burwood Road, BurwoodPhone: 9888 8377
Indian HotlineThis helpline – staffed by trained volunteers fluent in English and Hindi – provides guidance on what to do and where to go in a crisis. It is an initiative of a police reference group, formed with members of the Indian community.
1800 342 800
OSHC Worldcare 24-hour Emergency HelplineThis 24-hour emergency helpline provides medical, legal and interpreting services to students in need.
1800 814 781
That’s MelbourneVisit the That’s Melbourne website for information about festivals, gigs, shopping, dining and nightlife, and places to visit in and around Melbourne.
Visit VictoriaFind out more about Victoria’s holiday destinations at the Visit Victoria website.
379-397 Whitehorse Road, Nunawading, Victoria 3131Australia
Tel: (03) 9262 6333 Fax: (03) 9262 6490Email: email@example.com