> How we monitor parking
> Parking inspections
> Parking ticket machines
> In-ground parking sensors
Parking in the City of Whitehorse is monitored by parking services officers. parking services officers will regularly conduct parking inspections in high demand parking areas such as around the Box Hill Hospitals, shopping and commercial precincts, schools, university zones and railway stations. They will also respond to requests from residents if they see an illegally parked vehicle in their area.
parking services officers will also monitor parking compliance in the Box Hill parking ticket machine areas.
In-ground parking sensors are also in use in the municipality and parking services officers can detect if a vehicle has overstayed the restricted parking time.
Parking services officers will visit parking areas on a daily basis or when a resident raises a parking issue and will check for parking compliance in the area.
If they see a vehicle that is parked contrary to the parking regulations they will issue an infringement notice/fine. They may also mark the tyre of a vehicle parked in a time-restricted area and they will return to check if the vehicle has overstayed the time restriction. Over-staying vehicles may then receive a parking infringement.
Parking services officers will also regularly patrol school crossings during the school crossing times to ensure motorists are observing the road rules during those busy periods. Parking in no stopping areas, or double parking and parking too long in short may result in infringements being issued.
Council operates approximately 100 parking ticket machines in the Box Hill area (see below).
All parking ticket machines accept coins. You can also use 'Tap and go' credit card facilities at some parking ticket machines (usually in the long term car parks). There may be times when a credit card facility is not working. If this occurs and the option of paying with coins is still available, you must pay using coins. As with the purchase of any goods or services, you are obliged to pay using the available method of payment.
If you experience any difficulties with parking machines, please call Council on 9262 6333 and provide:
Please be aware that even if a parking meter or ticket machine is out of order, you are still required to comply with the time limit shown on the parking sign.
Parking in some non-metered, congested parking areas is now managed by in-ground parking sensors, which have been installed in parking bays throughout the municipality.
In-ground parking sensors detect and record when a vehicle arrives and departs from a parking bay. The sensors offer a more consistent and accurate approach to parking management by encouraging motorists to comply with parking restrictions and by supporting the steady turnover of and access to parking spaces.
Once a vehicle has overstayed the maximum permitted time limit in a parking bay, a signal is sent from the sensor in the bay to the nearest parking services officer patrolling in the area. The parking services officer will check to see if a parking offence has occurred before issuing a parking ticket.
While parking technology is an improved way for Council to manage parking, very little has changed for motorists. Motorists still need to observe the time limit on the parking sign.
Whitehorse City Council is committed to providing fair and reasonable use of limited parking spaces available within the City of Whitehorse. To help ensure this, Council has installed in-ground parking sensors in high demand parking areas throughout the municipality.
The in-ground parking sensors are installed beneath a marked parking bay. They detect and record the time a vehicle enters and departs a parking bay by sensing a change in the magnetic field of the bay. Signals are sent to a nearby parking services officer who attends the vehicle, collects relevant information and takes appropriate action. This may or may not result in an infringement notice.
The areas chosen for in-ground parking sensors have limited numbers of parking spaces and a high volume of competition for those spaces resulting in complaints by local residents. Business operators have also complained about motorists staying over parking time limits depriving other visitors and customers of a chance to use the spaces.
The in-ground parking sensors are installed at the following locations:
North of Blackburn Station Electronic Parking Monitor Map.pdf (233.92kB) South of Blackburn Station Electronic Parking Monitor Map.pdf (213.22kB) Whitehorse Civic Centre Nunawading Electronic Parking Monitor Map.pdf (168.61kB) Station Street Burwood Highway Burwood South Electronic Parking Monitor Map.pdf (192.64kB) Laburnum Electronic Parking Monitor Map.pdf (203.82kB) Mitcham Electronic Parking Monitor Map.pdf (207.69kB) Nunawading Railway Station Electronic Parking Monitor Map.pdf (221.19kB) MegaMile Nunawading Electronic Parking Monitor Map.pdf (163.27kB) Mont Albert Railway Shopping Precinct Electronic Parking Monitor Map.pdf (229.77kB) Mountainview Shops Electronic Parking Monitor Map.pdf (158.37kB) North of Box Hill Hospital Electronic Parking Monitor Map.pdf (261.15kB)Rangeview Shops Mitcham Electronic Parking Monitor Map.pdf (200.39kB)
The in-ground parking sensors provide better information about parking usage levels to generate parking controls that reflect the needs of motorists and help promote equitable access to the limited number of parking spaces. Parking Services Officers work more efficiently because the monitors remove the need for cars to be marked-up and then revisited by Parking Services Officers to check for compliance.
Signage has been installed on parking restriction signs to indicate that in-ground parking sensors are present.
Parking time limits are not affected by in-ground parking sensors. The parking time limits are set according to the parking needs of the area. The in-ground parking sensors are installed to assist with monitoring parking usage.
In-ground parking sensors have no impact on parking fine amounts. Parking fines are set by the Victorian Government and reviewed annually.
379-397 Whitehorse Road, Nunawading, Victoria 3131Australia
Tel: (03) 9262 6333 Fax: (03) 9262 6490Email: firstname.lastname@example.org