To make a noise complaint, you will need to complete a Noise Complaints (55.19kB) form* and submit it to Council's Community Laws Department. The information that you provide on this form allows Council to thoroughly investigate the noise nuisance. Please be advised that we do require these logs to action and resolve your complaint. However we are more than happy to discuss this with you prior to you lodging the form with Council.
Council recommends discussing noise issues with your neighbour first. On many occasions, the neighbour does not even know that a nuisance is being caused and the issue can be resolved quickly and diplomatically.
For more information, read Annoyed by Noise Publication.pdf (388.10kB) or visit www.everyday-law.org.au/noise-complaints
Following is a table produced from the Environmental Protection (Residential Noise) Regulations 2008 showing when items cannot be used.
* Please note: The Noise Complaints form is not to be used for Noisy Dog Complaints. If you have a Noisy Dog Complaint, please
visit the Barking Dog webpage
A motor vehicle (except a vehicle moving in or out of premises), lawn mower or other grass-cutting devise and any equipment or appliance not falling within Group 2 having an internal combustion engine.
Monday to Friday before 7am and after 8pm weekends and public holidays before 9am and after 8pm.
An electric power tool, chain or circular saw, gas or air compressor, pneumatic power tool, hammer and any other impacting tool or grinding equipment.
A domestic airconditioner, swimming pool pump, spa pump, domestic heating equipment (including central heating and hot water systems) or domestic vacuum cleaner.
Monday to Friday before 7am and after 10pm weekends and public holidays before 9am and after 10pm.
A musical instrument or any electrical amplified sound-reproducing equipment including a stereo, radio, television or public address system.
Monday to Thursday before 7am and after 10pm. Friday before 7am and after 11 pm. Saturday and public holidays before 9 am and after 11 pm. Sunday before 9am and after 10pm.
Any electric equipment or appliance not falling within Group 2, Group 3 or Group 4, including electric gardening equipment.
Monday to Friday before 7am and after 8pm. Weekends and public holidays before 9am and after 8pm.
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