Whitehorse City Council

Our Staff

In 2014/15 approximately 200 staff from the Whitehorse City Council Home Support program provided aged care services and support to more than 4000 Whitehorse residents. Our staff are reliable, caring, dedicated and professional in their approach to supporting people to stay in their homes and live to their full potential.

Our staff encourage people to remain independent, respect their choices, preferences and privacy. They are committed to improving the quality of life of each individual and building the capacity of people to live in the community.

We choose our staff carefully, based on qualifications, dedication and experience.

All our staff undergo National Police Criminal history checks regularly and when required Working With Children Checks.

All our support staff have Certificate III in Home and Community Care or Aged Care qualifications as a minimum. Our multidisciplinary assessment team has tertiary qualifications in various disciplines including social work, nursing, occupational therapy, psychology and other health related disciples.

We provide regular professional development training to our support staff to ensure that they are up kept up to date with the provision of safe, quality services to support people with compassion and dignity. Some of the recent examples of training topics include:

  • Grief and loss
  • Professional boundaries
  • Working with people with disabilities
  • Managing behaviours of concern
  • Understanding dementia
  • Understanding cultural diversity including gay, lesbian, bisexual, transgender, intersex (GLBTI)
  • Understanding Parkinson’s disease
  • Food safety
  • Coaching
  • Goal directed care planning.

For more information, visit the Contact Us page.

Back to Home Support.