Rates provide approximately 57% of Council’s total annual income which helps to deliver more than 100 services to its residents.
This income funds various Council services such as home and community care for elderly and disabled residents, child and maternal health, and the maintenance of roads, footpaths, parks and gardens, sportsgrounds, leisure centres and more.
The average rate increase this year is 2.5%, which has been set for all councils in Victoria by the state government under the new Fair Go rate capping legislation. The 2.5% rate increase will raise total rate revenue to $118.59 million.
Council’s rating year starts each year on 1 July and ends 30 June.
Annual rates notices are issued by Council in late August each year.
For more information about rates, contact the Rates Department by email firstname.lastname@example.org or telephone 9262 6292.
Ratepayers can elect to pay their rates in a lump sum or by four instalments.
1st Instalment: Monday 30 September 2019
2nd Instalment: Monday 2 December 2019
3rd Instalment: Friday 28 February 2020
4th Instalment: Monday 1 June 2020
Residents and businesses are now able to receive rates notices electronically.
Visit http://whitehorse.ezybill.com.au, enter your assessment number and name from your latest rates notice, plus the email address you want your notice delivered to. You can choose to do the same if you receive a separate invoice for a bin.
Whitehorse offers BPAY View® for its rate notices and bin invoices. BPAY View sends your bills straight to your online bank, so receiving, storing and paying is even simpler.
Register for BPAY View through your online bank today.
Please note that if you have a bin invoice and wish to receive this via BPAY View, you must register this separate to your rate notice, as they have a different reference (assessment) number to the rates assessment number.
® Registered to BPAY Pty Ltd ABN 69 079 137 518
If you are having difficulty paying your rates by the due date, please call Council’s Rates department on 9262 6292 to discuss alternative options or email email@example.com
For more information, view Council's Rates Hardship Assistance Policy (104.71kB).
379-397 Whitehorse Road, Nunawading, Victoria 3131Australia
Tel: (03) 9262 6333 Fax: (03) 9262 6490Email: firstname.lastname@example.org