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Storm Response
During a storm event there can be widespread damage across the municipality affecting many people. During these times, when notifying Council of your concerns, it would be appreciated if residents could be patient while waiting to talk to an officer as there is generally a high volume of calls seeking assistance.
During a storm, there may be many life-threatening situations or homes requiring assistance, so calls will be prioritised. For life-threatening emergencies, call 000 immediately. You will be asked whether you need police, fire or ambulance services.
For non-life threatening emergency assistance as the result of flood or storm damage to your property, call 132 500 for State Emergency Service volunteers.
Temporary building repairs may be undertaken to reduce further storm damage. It is the homeowner’s responsibility to organise permanent repairs. Contact your insurance company if applicable.
Council will be clearing roads and paths to make them safe, which could take some time depending on the size of the storm. We will then return to clear the naturestrips and parks as soon as practicable during the following weeks. It would be appreciated if the community could assist Council to keep any debris clear of the roads and paths until it can be removed.
For more information about preparing your home and family for an emergency, visit www.ses.vic.gov.au