Whitehorse City Council

Waste & Recycling

Council provides collections for rubbish, recycling, garden organics, hard waste and bundled branches, and operates the Recycling and Waste Centre.


In this section of the website, you'll find information about rubbish and recycling collection dates, graffiti removal, streetcleaning, and disposing of electronic goods such as computers and mobile phones through recycling programs.

Council has also expanded the available options for requesting new or changed bin services. The new options, including using Council's Online Services tool, are detailed below.

What Is My Collection Day

To find out what day of the week your rubbish is collected,visit WhitehorseMaps.

New Bin Services and Changes to Existing Services 

OnlineIn PersonPhoneMail
Order a new bin (garbage, recycling or garden organics) Box Hill, Forest Hill and Nunawading Service Centres9262 6333 pdf icon  Garbage Bin Service Application Form 2015-16 (434.55kB)
pdf icon   Garden Organics Bin Service Application Form 2015-16 (404.54kB)
pdf icon   Recycling Bin Service Application Form 2015-16 (442.21kB)
Cancel a service (existing garbage, recycling or garden organics)

Change an existing bin (request a smaller or larger bin than the one you currently have)

 

Missed Bin Collections and Damaged or Missing Bins

Online  In PersonPhoneMail
Report a missed garbage or garden organics bin collectionBox Hill, Forest Hill and Nunawading Service Centres9262 6333 pdf icon  Missing Bin Form (70.16kB)
Report a missed recycling bin collection
Report a damaged or missing bin

Hard and Green Waste Collections and Service Complaints/Enquiries

I would like to:In PersonPhoneMail
Make a hard and green waste bookingBox Hill, Forest Hill and Nunawading Service Centres9721 1915 pdf icon  Garbage Bin Service Application Form 2015-16 (434.55kB)
pdf icon   Garden Organics Bin Service Application Form 2015-16 (404.54kB)
pdf icon   Recycling Bin Service Application Form 2015-16 (442.21kB)
Enquire about a hard and green waste booking9262 6333
Make a complaint about Council's bin service
Make a general enquiry about Council's bin service

For more information about Council waste and recycling services please visit one of the following pages.

Collection Services
Rubbish, recycling, green organics, hard waste collections, Renew and household chemical collections.

Whitehorse Recycling and Waste Centre 
Recycling and Waste Centre (tip) opening hours, costs and address details.

Keeping Whitehorse Clean 
Graffiti removal information, street cleaning, Clean Up Australia Day and dumped rubbish.

Recycling Household Items 
Recycling electronic waste, old bikes and other household items.

For terms and conditions, please refer to pdf icon  Waste Terms and Conditions 2016-17 (170.58kB).