Households in Whitehorse are provided with either a 80-litre (new standard) or 120-litre green-lidded mobile bin for their weekly waste collection. Rubbish in this bin goes straight to landfill. Material that can be re-used, recycled or composted should not go in this bin. Rubbish must be contained in bags or wrapped.
A fine of $200 can apply to bags or containers of rubbish left beside your bin for collection; garbage overflowing with the lid open; hazardous items placed inside your bin; bins left on the kerb for more than 24 hours after collection.
Please note: For waste and recycling bin applications over the holiday season, please allow extra time if you need additional waste or recycling bins, or to change your Council bins. Normal bin processing and delivery timelines may be longer during this period.
To find out what day of the week your rubbish is collected, visit Whitehorse Maps.
If you have excess household waste and need more than one 80-litre bin, you can request a 120 or 240-litre rubbish bin or use a combination of sizes (fees apply).
Alternatively, you can dispose of excess household waste by visiting the Whitehorse Waste and Recycling Centre, located on the corner of Burwood Highway and Morack Road, Vermont South. The centre is open seven days a week. Call 9262 6236 for more information.
If your bin has been missed on collection day, please contact Council's Customer Service Department on 9262 6333. Please note that drivers will not return to pick up bins that weren't left out for collection on time.
Bins will not be emptied if they have been filled inappropriately or have been placed in such a way that the truck's lifting arm is not able to access or lift the bin. Please refer to the information above to find out how to place your bin on the street correctly.
Council's waste services operate throughout the festive season and when your collection date falls on public holiday days.
Bins are Council property and must not be taken with you if you move.
Council will replace or repair your bin if it has been damaged or stolen. If your bin is missing, complete and return the Missing Bin Application Form from the Waste and Recycling Forms section of the website.
A bin is considered damaged if it is missing its lid or wheels or if it has a split body. If your bin needs to be repaired, call Council on 9262 6333. If a bin is beyond repair (i.e. split body), Council will replace it with a new bin. Damaged bins must be placed on the nature strip to await repairs/replacement.
To prevent damage or theft of your bins, remove them from the kerbside on the same day as your waste collection.
379-397 Whitehorse Road, Nunawading, Victoria 3131
Tel: (03) 9262 6333 Fax: (03) 9262 6490Email: firstname.lastname@example.org