Whitehorse City Council

Youth Services

Council’s Youth Services Unit provides a broad range of programs and support services to young people aged 12-25 and their families in the City of Whitehorse. The unit aims to empower all young people in the City of Whitehorse to make a healthy and safe transition into adulthood in a community where they are valued and respected.

Young people and their families in Whitehorse can access the following services and programs.

Information for parents

Support and Information for Parents

For specific resources and support options for parents, please visit the Parenting Information Resources page.

Youth ConneXions Holiday Program

Download a PDF copy of the program below.

National Youth Week - Event Cancellation

Please note: Unfortunately the Basketball Competition on Friday, 7th April at Aqualink Box Hill has been cancelled.

  Youth Connexions Logo

Services for Youth

Youth ConneXions

Youth ConneXions is Council's youth information, support and referral centre based at Centre Box Hill shopping centre. The centre offers a comfortable and supportive environment for young people aged 12-25 to find information and seek assistance on a range of issues. Services are free and include:

  • Available: Computers, internet, Wi-Fi, phone, fax and photocopier, table tennis, pool table, games and space to relax, hot and cold drinks, musical instruments and recording facilities, friendly youth workers to chat to, general personal support, information and advice on youth issues, referrals to a range of services including accommodation, health and wellbeing, drug and alcohol counselling, legal and financial support.
  • Resume Writing: Youth ConneXions is running a new program for resume writing. From 1pm-5pm Monday to Friday (by appointment) you can book in for one-on-one assistance. You can bring in your current resume to be updated or start from scratch using a template from Youth ConneXions. We have heaps of resume tips and can also help with online applications. To book an appointment, call Amy on 9898 9340 or email amy.mcdonald@whitehorse.vic.gov.au.


Youth Connexions
Suite 2, Level 1, Box Hill Central, Box Hill

  • Enter from the mall and take the lift up next to Platform 3 restaurant.
  • The centre is open from 1pm-5pm each weekday. No appointment necessary, just drop in.
Phone: 9898 9340
Email: youth.worker@whitehorse.vic.gov.au 

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Whitehorse Youth Representative Committee (WYRC) 2017

Currently Recruiting Members! Enquiries welcome.

The Whitehorse Youth Representative Committee (WYRC) is a group of 12 young volunteers aged 12-25 years who advocate on behalf of all young people in the municipality to Council and to the wider community on important youth issues. The WYRC are young leaders who are passionate about making a positive impact on the lives of young people in Whitehorse. The WYRC and its members are highly valued by Council and is viewed as a really important tool for bridging the gap between young people and local government.

WYRC group photoThe members of WYRC are given an opportunity to further develop their skills and experience in areas such as leadership, consultation, advocacy, public speaking and community participation.

Get Involved

Recruitment for positions within the committee will take place from early December through to early February. If you are interested you can contact Jacqueline Piper on 9898 9340 or jacqueline.piper@whitehorse.vic.gov.au to arrange an interview time.

Flying Pig Events Logo

FReeZA Events Team (Flying Pig Events) 2017

Currently Recruiting Members! Enquiries welcome.

Whitehorse Youth Services is calling for young people (12-25) who have an interest in Event Management in the areas of Music, Arts and Culture.

This will be a fun and exciting group that will meet fortnightly to organise awesome music and cultural events over 2017.

freeza group photo

Training is provided in Event Management and associated areas to improve their skills and knowledge and will gain fantastic experience in a number of fields.

Get Involved

For more information or to register your interest call Jacqueline on 9898 9340 or email jacqueline.piper@whitehorse.vic.gov.au

Cruzin Study Homework Support Program

The Cruzin Study Homework Support Program provides free homework support to young people aged 12-25 years and is based at the Box Hill Library on Thursdays throughout the school term from 4.00pm–6.00pm. Tutors are provided to assist young people with a diverse selection of subjects including: English, history, maths, science and literature. The program also provides free wifi, printing, copying, computers and refreshments.

If you have any questions or concerns regarding subjects or would simply like to know more about Cruzin’ Study, please contact Jacqueline Piper on 9898 9340 or email jacqueline.piper@whitehorse.vic.gov.au

Whitehorse School Focused Youth Service

The School Focused Youth Service (SFYS) is an initiative of the Department of Education and Early Childhood Development (DEECD), in partnership with the Catholic Education Office and the Association of Independent Schools of Victoria.

Through the Whitehorse School Focused Youth Service (SFYS), schools and community organisations support at risk young people who require prevention or early intervention strategies to assist their learning, development, health and wellbeing. The objective of the SFYS is to ensure that at risk young people between 10 - 18 years old are well supported in their communities, that risk factors are addressed or mitigated and that they continue to be engaged and connected to education. The Whitehorse SFYS has a particular focus on young people with mental health issues and young people experiencing high absenteeism from education.

SFYS works with schools and community organisations to facilitate supportive networks, develop collaborative projects, improve service gaps and improve the current service system for young people.

The SFYS Coordinator can act as a central reference point for advice and can support schools to build local relationships with agencies that assist the school in responding to issues with students and families.

For more information about the SFYS please watch this short promotional clip developed by SFYS coordinators in the Eastern Metropolitan Region or refer to the SFYS Program Guidelines 2013-2015.

SFYS Eastern Region Newsletters

Check out these great SFYS newsletters packed with useful information and resources for schools and community services:

Other Resources

Contact Details

For further details about the Whitehorse SFYS, the wellbeing network or to discuss support for your school or agency, please contact

Kodie Webb
Whitehorse SFYS Coordinator
Whitehorse Civic Centre
379-397 Whitehorse Rd
Nunawading VIC 3131

Phone: 9262 6374
Mobile: 0407 157 909
Email:  kodie.webb@whitehorse.vic.gov.au


Support and Information for Parents

For specific resources and support options for parents, please visit the Parenting Information Resources page.

Youth Information Card

This card provides a list of emergency numbers for young people, as well as discounts for food and entertainment, all in a handy wallet size. Cards are distributed to every secondary school student in Whitehorse, as well as through Youth ConneXions and other local youth agencies.

Whitehorse Youth Directory

This booklet provides a comprehensive list of youth-related services in the municipality. The booklet features services such as housing, support, mental health and disability. It is free to come and collect at Youth ConneXions or you can download it by clicking on the following link: pdf icon Youth Services Directory 2017 (9.27MB)

Youth Noticeboard

Located in the Box Hill Mall, the two-sided youth noticeboard highlights services and programs that assist young people, as well as providing information about activities and events for young people. Information for the noticeboard can be left at Youth Connexions.


Whitehorse Youth Issues Network

The Whitehorse Youth Issues Network is a chance for professionals in the area to come together and network with other services and programs.

Meetings are held bi-monthly on the second Wednesday of the month at Youth ConneXions (Suite 2, Level 1, Box Hill Centro South, Box Hill 3128) from 10.30 to 12pm. At each meeting a guest speaker presents on a service or program that may benefit young people within Whitehorse

Alongside the bi-monthly meetings, there is also an email distribution list. This allows services to pass on information to other Youth Issues Network members. To become a part of the email list please give Jules a call at Youth ConneXions on 9898 9340 or email jules.piccinin@whitehorse.vic.gov.au

The Youth Issues Network also has a pool of funding available to be accessed by members. Programs are funded up to a maximum of $1500 and application forms are available from Jules on 9898 9340. To be eligible for the funding your submission must meet the following criteria:

  • The project/program will aim to be an initiative that aims to address unmet needs of young people/services.
  • The project/program should aim to improve or enhance the lives of young people in the City of Whitehorse.
  • Applicants must be a member of the YIN.
  • Preference is given to joint projects/programs.
  • Projects/programs should maximize resources by funding projects/programs or services that do not duplicate or overlap with existing services.
  • Wages of YIN member agencies are not funded by the Grant Funding Program; however, funding is available for consultants/sessional trainers where those skills cannot be accessed within the network member agencies.

For any further information on the funding available to become a member of the Youth Issues Network, please call Jules at Youth ConneXions on 9898 9340.

Q-East Alliance

The Q-East Alliance is committed to improving the health and wellbeing of same sex attracted and gender diverse (SSAGD) young people in the eastern region. Consisting of community development and youth workers, the Q-East Alliance provides resources for professionals working with SSAGD young people.


Young Person of the Month

Council’s Young Person of the Month Award celebrates the efforts and achievements of young people that have shone in fields such as arts, culture, sport, music, learning, music, drama or community participation.

Check out the New Youth of the Month Flyer!

For a nomination form or more information, visit the Young Person of the Month Award page.