Abandoned Shopping Trolleys

Shopping trolleys should not be left in public areas such as parks, garden beds, creeks, footpaths or on nature strips or roads. They must be returned to the shopping centre where they came from.

Trolleys can be a safety hazard to pedestrians, road users and are unsightly. They can also have an environmental impact if they enter drains and waterways.

Leaving a shopping trolley on a road, on Council land or in a car park owned by Council (unless in a designated trolley bay) may result in a fine. 

Shopping trolleys that are left in public places and not returned to the retailer are considered litter.  

Reporting an Abandoned Shopping Trolley

Store Web Site Smart Phone App Phone
Big W TrolleyTracker Trolley Tracker 1800 641 497
Dan Murphys TrolleyTracker Trolley Tracker 1800 641 497
Woolworths TrolleyTracker Trolley Tracker 1800 641 497
Coles Coles Trolley Coles App 1800 876 553
First Choice Coles Trolley Coles App 1800 876 553
Kmart     1800 876 553
Target     1800 163 900
Bunnings     1300 554 777
Other Contact via web site    

The Snap Send Solve App can also direct your report to the responsible retailer.

Council Officers frequently patrol and impound trolleys found in Council streets and these will be released to the retailer only after payment of a fee.