Resources for the Community

Resources available for you.

Face Masks

From 11:59pm on Friday 16 February, face masks must be carried at all times, and worn in large retail settings, public transport, taxis, Uber and rideshares, high risk settings and where you cannot maintain 1.5 metres social distance.

You must wear a fitted face mask that covers the nose and mouth. This means that face shields, bandanas, or scarves or loose snoods, loose Buffs® or loose neck gaiters on their own will no longer be considered a sufficient face covering. Find out more.

Council is providing free reusable face masks to vulnerable members of the community. Find out if you or your family members are eligible and submit your request.

We also have information to help you talk to children about face masks to help them get familiar with coverings and seeing us wearing them.

Visit the DHHS website to find out how to make a cloth face mask or view the translated versions below.


Πώς να κατασκευάσετε υφασμάτινη μάσκα προσώπου

कपड़े का फेस मास्क कैसे बनाएँ

Come realizzare una mascherina di stoffa

천 마스크 만드는 법

طرز تهیه ماسک صورت پارچه ای 
نحوه درست کردن ماسک پارچه ای صورت

Hướng dẫn cách làm khẩu trang vải

Community Support Contacts

There are a variety of services available in our community to help you and your family manage this challenging time.

Please get in contact with the services on the Important Support Contacts page for assistance if required. 

Not-for-profit and Community Organisations

Not-for-profit organisations and community groups provide invaluable services to the Whitehorse community, supporting the health and wellbeing of community members through a range of opportunities, activities, supports and services. 

We have compiled information, links and support services to assist not-for-profit organisations and incorporated associations. 

Resources for Families and Youth in Self-Isolation

Find a variety of free online resources, activities and support options for young people while you are self-isolating at home. Below are further resources for families with young children:

Translated Resources

The following websites have useful translated resources:

Expert Health Advice

Good Hygiene

Watch the video below from Katerina Sioulas, our Senior Environmental Health Officer/Quality Assurance coordinator on good personal hygiene practices during the coronavirus.

For information on food hygiene tips download the flyer:


Ways to Stay in Touch with Council During Lockdown Period

Whitehorse City Council has implemented the shut-down of various facilities announced by the Premier, and the advanced social distancing announced by the Prime Minister.  

During this time, residents can still report a missed bin, apply for parking permits etc through our Pay | Apply | Report links on our website homepage.

pay apply report

Our priority is the health and safety of our community and staff. Council will play its part in implementing these measures that will slow the spread of the virus. 

To stay in touch with Council during our response to the coronavirus COVID-19 outbreak:

See a full list of Council closures and amended services  

For the latest information, fact sheets, video announcements and media releases regarding COVID-19, visit DHHS Coronavirus webpage.