Resources available for you.

Community Support Contacts

There are a variety of services available in our community to help you and your family manage this challenging time.

Please get in contact with the services on the Important Support Contacts page for assistance if required. 

Resources for Youth in Self-Isolation

Find a variety of free online resources, activities and support options for young people while you are self-isolating at home.

Translated Resources

The following websites have useful translated resources:

• Department of Health and Human Services (DHHS)
• Department of Health (Commonwealth)
• SBS coronavirus information in 63 languages

Expert Health Advice

Self-assessment for the risk of coronavirus (COVID-19)

Testing information for Aboriginal and Torres Straight Islander people ( PDF 426.1KB)

Social distancing and reducing the risk

Ways to Stay in Touch with Council During Lockdown Period

Whitehorse City Council has implemented the shut-down of various facilities announced by the Premier, and the advanced social distancing announced by the Prime Minister.  

During this time, residents can still report a missed bin, apply for parking permits etc through our Pay | Apply | Report links on our website homepage.

Our priority is the health and safety of our community and staff. Council will play its part in implementing these measures that will slow the spread of the virus. 

To stay in touch with Council during our response to the coronavirus COVID-19 outbreak:

• Contact Us using our online form
• You can still Pay | Apply | Report online
• Follow us on Facebook @WhitehorseCityCouncil
• Check our website for updates: Latest News and COVID-19 Response
• You can contact us directly by phone on 9262 6333 or email at customer.service@whitehorse.vic.gov.au 
• You can contact Councillors directly. Their contact details are available at Councillors and Wards page
• National Translation and Interpreting Service (TIS)
  • Phone 131 450 and say the name of the language you need
  • TIS will connect you with an interpreter 
  • Ask to speak to Whitehorse City Council (or other government services)
• National Relay Service (quote 9262 6333 for Whitehorse City Council)
  • Voice calls: 133 677
  • Speak and listen: 1300 555 727
  • SMS relay: 0423 677 767
  • Internet relay: www.relayservice.gov.au

See a full list of Council closures and amended services  

For the latest information, fact sheets, video announcements and media releases regarding COVID-19, visit DHHS Coronavirus webpage.

Good Hygiene

Watch the video below from Katerina Sioulas, our Senior Environmental Health Officer/Quality Assurance coordinator on good personal hygiene practices during the coronavirus.

For information on food hygiene tips download the flyer:

• Food hygiene tips (English version) ( PDF 61KB)
• Food hygiene tips (Chinese version) ( PDF 210.21KB)