Resources available for you.

Face Masks

From 11:59pm on Friday 16 February, face masks must be carried at all times, and worn in large retail settings, public transport, taxis, Uber and rideshares, high risk settings and where you cannot maintain 1.5 metres social distance.

You must wear a fitted face mask that covers the nose and mouth. This means that face shields, bandanas, or scarves or loose snoods, loose Buffs® or loose neck gaiters on their own will no longer be considered a sufficient face covering. Find out more.

Council is providing free reusable face masks to vulnerable members of the community. Find out if you or your family members are eligible and submit your request.

We also have information to help you talk to children about face masks to help them get familiar with coverings and seeing us wearing them.

Visit the DHHS website to find out how to make a cloth face mask or view the translated versions below. Chinese 如何做布口罩   Greek Πώς να κατασκευάσετε υφασμάτινη μάσκα προσώπου Hindi कपड़े का फेस मास्क कैसे बनाएँ Italian Come realizzare una mascherina di stoffa Korean 천 마스크 만드는 법 Persian طرز تهیه ماسک صورت پارچه ای  نحوه درست کردن ماسک پارچه ای صورت Vietnamese Hướng dẫn cách làm khẩu trang vải

Community Support Contacts

There are a variety of services available in our community to help you and your family manage this challenging time.

Please get in contact with the services on the Important Support Contacts page for assistance if required. 

Not-for-profit and Community Organisations

Not-for-profit organisations and community groups provide invaluable services to the Whitehorse community, supporting the health and wellbeing of community members through a range of opportunities, activities, supports and services. 

We have compiled information, links and support services to assist not-for-profit organisations and incorporated associations. 

Resources for Families and Youth in Self-Isolation

Find a variety of free online resources, activities and support options for young people while you are self-isolating at home. Below are further resources for families with young children:

• Reassuring your child about the unknown
• Tips for families: Coronavirus
• Supporting children during Coronavirus Outbreak

Translated Resources

The following websites have useful translated resources:

• Department of Health and Human Services (DHHS)
• Department of Health (Commonwealth)
• SBS coronavirus information in 63 languages

Expert Health Advice

• Self-assessment for the risk of coronavirus (COVID-19)
• Testing information for Aboriginal and Torres Straight Islander people ( PDF 426.1KB)
• Social distancing and reducing the risk

Good Hygiene

Watch the video below from Katerina Sioulas, our Senior Environmental Health Officer/Quality Assurance coordinator on good personal hygiene practices during the coronavirus.

For information on food hygiene tips download the flyer:

• Food hygiene tips (English version) ( PDF 61KB)
• Food hygiene tips (Chinese version) ( PDF 210.21KB)