Child Safety

Children and young people must be kept safe by the organisations and adults who work with them. 

Council is committed to child safety. We provide a working environment that values safety, diversity and inclusion for all children and adheres to the Victorian Child Safe Standards and related legislation. 

New Child Safe Standards

The new Standards have been updated from 7 to 11 Standards and include new requirements such as:

  • involving families and communities in organisations’ efforts to keep children and young people safe
  • a greater focus on safety for Aboriginal children and young people
  • managing the risk of child abuse in online environments.

For more information, view the Child Safety policy ( PDF 2.13MB).

Who can I contact for help?

You can report any child safety concerns, about yourself or someone else, to Council via the online form or phone 03 9262 6334.

If you speak a language other than English, you can contact Council via the Translating and Interpreting Service (TIS) on 131 450.

Any concerns will be treated seriously.   

You can also contact the Commission for Children and Young People at or phone 03 8601 5884 (Monday to Friday).


More information about the Victorian Child Safe Standards and Reportable Conduct Scheme, including translated resources, can be found on the Commission for Children and Young People’s website.

Resources for children

Children can expect to be safe and to feel safe, wherever they go and whatever they do.

They can expect that adults who work with children know how to keep them safe.

Children can tell someone if they don’t feel safe. There are many people who can help you including Whitehorse City Council. 

Following are some other people children can contact:

Reach out to Headspace for support
1800 650 850

Call KidsHelp Line or go online for support
1800 55 1800

Visit your local police station or call the police to make a report