Commercial and Industrial Noise

Noise from commercial or industrial sites can interrupt the life and business of others in the community. Industrial and commercial noise is any noise from non-residential premises. 

The Environment Protection Authority (EPA) sets standards for industry noise to provide a balance between protecting community wellbeing and amenity near industrial premises, and supporting the social and economic value of industry. 

The EPA and Council both have roles in the investigation of noise complaints from industrial and manufacturing sites. 

  • The EPA investigates licensed sites and large industrial and manufacturing sites – visit EPA
  • Noise from shops and other small commercial premises are investigated by Council’s Environmental Health Unit and Planning Department.

The following table outlines the general provisions made for waste collections, deliveries and noise from fixed equipment.  Noise should not be heard outside these times from a habitable room.

Noise Source Allowed Times
Industrial Waste Collection One collection per week
6:30 am — 8 pm Monday to Saturday
9 am — 8 pm Sunday and public holidays
  Two or more collections per week
7 am — 8 pm Monday to Saturday
9 am — 8 pm Sunday and public holidays
Deliveries to shops, supermarkets & service stations 7 am — 10 pm Monday to Saturday
9 am — 10 pm Sundays and public holidays 
Noise from fixed equipment – exhaust system , refrigerating motor fans, heating and cooling unit     7 am — 10 pm Monday to Saturday
9 am — 10 pm Sundays and public holidays

If you are regularly woken at night by waste collection activities, deliveries or noise from equipment running overnight or starting in the early morning please contact the business and advise them of your concerns as they may be unaware of the impact. 

If you are not comfortable contacting the business or don’t know who to call, you can report a noise issue to the EPA or Council. The EPA has published the Noise Control Guidelines ( PDF 185.9KB) to provide greater detail.