Latest Update: 31 March 2020
Stay at Home
With Stage 3 restrictions now in place in Victoria, if you can stay at home, you must stay at home.
Whitehorse Mayor Councillor Sharon Ellis urged the community to do the right thing.
“To help us flatten the curve and slow the progression of this virus, the number one thing we can all do is stay at home,” she said. “If you do need to go out for essential supplies, please make it quick and practise social distancing.”
The Premier has said that the only reasons for going out are:
- To shop for food and supplies that you need
- Medical care and caregiving
- Work and study if you can't work or learn remotely
More information can be found on the vic.gov.au website.
Outdoor exercise equipment, playgrounds and skate parks in Whitehorse are now CLOSED.
Councillor Ellis said that you can still take daily exercise in our parks or reserves.
“We understand that exercising is important to our mental and physical health, but I urge you not to gather in groups of more than 2 people in public unless they are part of your own household.”
Police are patrolling public places and will ask people to disperse and go home if they are gathering in groups of more than 2 people.
If you see a gathering of more than 2 people (unless they are from the one family), please call the Police Assistance Line on 131 444.
DO NOT CALL 000. Triple 0 is for emergencies only.
Councillor Ellis encouraged the community to continue to look after themselves, their families and the wider community.
“It’s such as difficult time for all of us, but there are little things we can all do to make this a little more bearable. Remember to eat well, maintain regular sleep routines, stay hydrated and read information from reliable sources.”
For reliable information, the Australian Government has recently released two resources to keep you up-to-date with the latest official COVID-19 news and updates.
To stay informed, download the official government “Coronavirus Australia” app.
You can also send a message to the Australian government’s Whatsapp chatbot on +61 400 253 787 or go to aus.gov.au/whatsapp in your web browser to get #coronavirus information you can trust.
“Finally, if your family is experiencing difficulties, remember that there are many services available in our community to help you get through these challenging times,” said Cr Ellis.
“Council has compiled a very comprehensive list of community support contacts, ranging from financial assistance, to mental health support, to government agencies.”
We're Still Open
While our Customer Service Centres are closed to visitors, we continue to provide services through our website, by telephone and email.
To stay in touch with Council:
- Contact Us using our online form
- You can still Pay | Apply | Report online
- Follow us on Facebook @WhitehorseCityCouncil
- Check our website for updates: Latest News and COVID-19 Response
- You can contact us directly by phone on 9262 6333 or email at firstname.lastname@example.org
- You can contact Councillors directly. Their contact details are available at Councillors and Wards page
See a full list of Council closures and amended services
For the latest information, fact sheets, video announcements and media releases regarding COVID-19, visit DHHS Coronavirus webpage.
Whitehorse City Council Mayor and CEO talk about our response
Information is changing rapidly, this information was correct at time of production.