Community Update - 24 November 2020

Published: Tuesday 24 Nov 2020

We are very pleased that Victoria has seen 25 consecutive days of zero new COVID cases and zero new deaths.

The Premier has announced further easing of COVID restrictions, based on expert public health advice and our low rates of transmission.

Changes to how we live

From yesterday, we do not need to wear masks when we are outside and can maintain physical distancing. We must still carry masks and wear them inside, and outside where we cannot maintain physical distance. 

Patron limits on gyms, libraries, community facilities and restaurants have increased. We can have up to 15 visitors to our homes in the course of a day, but we are encouraged to keep a list of visitors and to wear masks and maintain physical distancing where possible.

Borders and regional travel 

The border between NSW and Victoria is now open, which is heartening. Travellers from SA into Victoria require a permit until further notice. 

We can now enjoy travel into regional Victoria. Consider making a COVIDSafe travel plan before you set off. 

Impact on Council services and facilities

Our Customer Service Centres at Box Hill Town Hall, the Nunawading Civic Centre and Forest Hill Chase are now open with slightly altered hours. Whitehorse Manningham Libraries are open, however some restrictions still apply. We can also provide most services online or by telephone.

Schwerkolt Cottage has re-opened in line with its usual hours (weekends and public holidays). For detailed information on Council services, check the Services and Facilities Update page of our website.  

For detailed information on Council services, check the Services and Facilities Update page of our website.  

Eastern Emergency Relief Network (EERN) Gift Appeal

Whitehorse City Council has supported this gift appeal for 17 years, and this year it might be more important than ever. Council staff and community members are invited to drop toys, gifts and non-perishable food to one of our Customer Service Centres up until 18 December. EERN will collect the gifts and distribute to families in our area. Gifts should be new, in original packaging and not gift wrapped. 

COVID impact on our community

Council cares about the wellbeing of the Whitehorse community. We want to hear how COVID has impacted you. We’re asking people who live, work or study in Whitehorse to take part in a Wellbeing survey. Information gathered will inform Council’s COVID-19 response and recovery priorities. Your input will also help us to advocate for the needs of our community when liaising with State and Federal Governments.  

What hasn’t changed?

Stay safe, so we can stay open. If you can work from home, you must continue to work from home. Keep wearing a mask as required, maintaining your distance – and if you experience even mild symptoms, get tested

For information about coronavirus or to find your nearest testing site, visit or call 1800 675 398. 

Translated Resources

COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry can be found on the DHHS website or access them via the links below. Information includes factsheets and promotional materials.

Chinese - Simplified and Traditional 

Coronavirus (COVID-19) - 简体中文 / 繁體中文
Including Mandarin and Cantonese audio files - 普通话/广东话


Coronavirus (COVID-19) - Ελληνικά


Coronavirus (COVID-19) - हिन्दी


Coronavirus (COVID-19) - Italiano


Coronavirus (COVID-19) - 한국어

Persian (Farsi)

Coronavirus (COVID-19) - فارسی


Coronavirus (COVID-19) - tiếng Việt

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