Community Update – 26 February 2021

Published: Friday 26 Feb 2021

It is great news that due to a reduced exposure risk and low community transmission, the Premier has announced that Victoria will return to its previous COVIDSafe settings from 11.59pm Friday 26 February.


We can host up to 30 people in our home per day. Outdoor gatherings in public places – including the beach, the and parks – can increase to 100 people.

Face masks

Face masks continue to be recommended indoors or outdoors when social distancing can’t be maintained. Face masks must be carried at all times and worn on public transport, in rideshare vehicles and taxis, in sensitive settings such as aged care facilities – and in some larger retail settings including indoor shopping centres, supermarkets, department stores and indoor markets.

Getting tested

If you are feeling unwell get tested. You can check your symptoms and where you can get tested.

QR codes and contact details 

A reminder to leave our correct details when we visit businesses, cafes, cinemas, gyms, community centres or places of worship. We should use the QR codes to check in or leave our details with pen and paper. Businesses must take reasonable steps to make sure their customers, staff and visitors have left correct contact details. 

This information will only be shared in case of a positive case or a public exposure. It will waste time and be difficult to contact customers if a business has not collected correct contact information. 

Impact on Council services

Council services remain unchanged since 17 February. More information on facility reopenings is on our website.

Our Customer Service centres at the Civic Centre, Box Hill Town Hall and Forest Hill continue to operate between 9am to 5pm Monday to Friday. You can also contact us via Council’s website, phone on 9262 633 or email at

Many of our staff are working from home to continue providing a wide range of Council services. You can still reach us through our website or on 9262 6333. 

What hasn’t changed?

We must continue to maintain 1.5m physical distance and good hand hygiene, and remember our face masks at all time outside home.

If we have even mild symptoms, we should get tested, and stay at home while waiting for the results. 

For information about coronavirus or to find your nearest testing site, visit or call 1800 675 398. 

Translated Resources

COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry can be found on the DHHS website or access them via the links below. Information includes factsheets and promotional materials.

Chinese - Simplified and Traditional 

Coronavirus (COVID-19) - 简体中文 / 繁體中文
Including Mandarin and Cantonese audio files - 普通话/广东话


Coronavirus (COVID-19) - Ελληνικά


Coronavirus (COVID-19) - हिन्दी


Coronavirus (COVID-19) - Italiano


Coronavirus (COVID-19) - 한국어

Persian (Farsi)

Coronavirus (COVID-19) - فارسی


Coronavirus (COVID-19) - tiếng Việt

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