Metropolitan Melbourne is now subject to Stage 4 restrictions. 

A curfew is in place between 8pm and 5am each night, and we must stay at home. The only reasons to be out during curfew hours are to visit an intimate partner, work, medical care or caregiving. 

Stage 4 - Stay at Home Directions

We must stay home except for the four reasons, with added restrictions:

• Medical care, compassionate reasons or care giving
• Exercise – but within 5km of home, max 2 people including members of your household, once per day for maximum 1 hour
• Buying essentials – but within 5km of home, one person, once a day
• Work or study – if you cannot from home

We must wear a face covering or mask when outside our homes, maintain 1.5m physical distance, and maintain good hand hygiene. 

If we have even mild symptoms, we should get tested, and stay at home while waiting for the results. 

Other changes

Most Victorian students will be learning from home. Childcare centres and kindergartens will be closed except to vulnerable children and children of permitted workers. 

More announcements are expected about changes to work and ‘essential services’. 

Support payments and services

The Victorian Government’s one-off $1500 worker support payment is still available to support Victorian workers, including those in aged care, who have been instructed to stay home because they’ve had a positive test or need to self-isolate as a close contact.

For information about coronavirus or to find your nearest testing site, visit coronavirus.vic.gov.au or call 1800 675 398.

If you need extra support during this time, we have a list of agencies and contact details providing relief, mental health and family supports and more. 

Translated Resources

COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry can be found on the DHHS website or download them below. Information includes factsheets and promotional materials.

Chinese - Simplified and Traditional 

Coronavirus (COVID-19) - 简体中文 / 繁體中文
Including Mandarin and Cantonese audio files - 普通话/广东话

Greek

Coronavirus (COVID-19) - Ελληνικά

Hindi

Coronavirus (COVID-19) - हिन्दी

Italian

Coronavirus (COVID-19) - Italiano

Korean

Coronavirus (COVID-19) - 한국어

Persian (Farsi)

Coronavirus (COVID-19) - فارسی

Vietnamese

Coronavirus (COVID-19) - tiếng Việt

To stay in touch with Council

• Contact Us using our online form
• You can still Pay | Apply | Report online
• Follow us on Facebook @WhitehorseCityCouncil
• Check our website for updates: Latest News and COVID-19 Response
• You can contact us directly by phone on 9262 6333 or email at customer.service@whitehorse.vic.gov.au 
• You can contact Councillors directly. Their contact details are available at Councillors and Wards page
• National Translation and Interpreting Service (TIS)
  • Phone 131 450 and say the name of the language you need
  • TIS will connect you with an interpreter 
  • Ask to speak to Whitehorse City Council (or other government services)
• National Relay Service (quote 9262 6333 for Whitehorse City Council)
  • Voice calls: 133 677
  • Speak and listen: 1300 555 727
  • SMS relay: 0423 677 767
  • Internet relay: www.relayservice.gov.au

See a full list of Council closures and amended services  

For the latest information, fact sheets, video announcements and media releases regarding COVID-19, visit DHHS Coronavirus webpage. 

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