Published: Thursday 04 Feb 2021
New COVID Case
A new case of COVID has been detected in a hotel quarantine worker who has been moving around in the community.
Face Masks indoors and maximum 15 visits
From 11:59pm on Wednesday 3 February, we must wear masks in all indoor settings, public transport and ride shares when outside our homes. We are limited to 15 visitors in our homes each day, excluding children under 12 months old.
Exposure sites and who should get tested
If you have been at one of the exposure sites at the relevant time, get tested and self isolate according to DHHS instructions.
Anyone in Victoria experiencing even the mildest of symptoms should get tested.
The symptoms to watch out for are:
- chills or sweats
- sore throat
- shortness of breath
- runny nose
- loss or change in sense of smell or taste.
Some people may also experience headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea.
Check the Testing Sites webpage for testing locations.
People in Victoria who wish to travel to another state are advised to check the restrictions in place in that state at the time of travel. While you are visiting other parts of Australia it is your responsibility to know and follow the restrictions they have in place.
All residents and travellers wishing to enter Victoria must now apply for a permit and the ‘traffic light’ permit system applies to travellers from anywhere across Australia.
Permit applications can be made through the Service Victoria portal.
QR codes and contact details
It is very important that we leave our correct details when we visit businesses, cafes, cinemas, gyms, community centres or places of worship. We should use the QR codes to check in or leave our details with pen and paper.
Ask for the QR code or paper contact list if you cannot see it. Ask for help if you have any difficulty leaving your details.
Businesses must take reasonable steps to make sure their customers, staff and visitors have left correct contact details. This might mean you need a person at the door reminding people to check in with a QR code, helping them or taking their contact information with pen and paper.
This information will only be shared in case of a positive case or a public exposure. It will waste time and be difficult to contact customers if a business has not collected correct contact information.
Stay up to date
COVID-19 translated information for people from culturally and linguistically diverse backgrounds, health professionals and industry can be found on the DHHS website or access them via the links below. Information includes factsheets and promotional materials.
Chinese - Simplified and Traditional
Coronavirus (COVID-19) - 简体中文 / 繁體中文
Including Mandarin and Cantonese audio files - 普通话/广东话
To stay in touch with Council
- Contact Us using our online form
- You can still Pay | Apply | Report online
- Follow us on Facebook @WhitehorseCityCouncil
- Check our website for updates: Latest News and COVID-19 Response
- You can contact us directly by phone on 9262 6333 or email at email@example.com
- You can contact Councillors directly. Their contact details are available at Councillors and Wards page
- National Translation and Interpreting Service (TIS)
- Phone 131 450 and say the name of the language you need
- TIS will connect you with an interpreter
- Ask to speak to Whitehorse City Council (or other government services)
- National Relay Service (quote 9262 6333 for Whitehorse City Council)
- Voice calls: 133 677
- Speak and listen: 1300 555 727
- SMS relay: 0423 677 767
- Internet relay: www.relayservice.gov.au
See a full list of Council closures and amended services
For the latest information, fact sheets, video announcements and media releases regarding COVID-19, visit DHHS Coronavirus webpage.Back to news