Community Satisfaction Survey Results

Whitehorse City Council continues to perform well in the State Government’s annual survey of community members.   

Two-thirds of residents rated Council’s overall performance as ‘very good’ (17 per cent) or ‘good’ (49 per cent), compared to just 5 per cent who rated it as ‘very poor’ or ‘poor’. A further 27 per cent sit mid-scale, rating Council’s overall performance as ‘average’. 

Here are some highlights from this year’s survey.

Top performing areas

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Arts centres and libraries Waste management Recreational facilities

Areas of improvement 

Council will take these issues into account in future planning:

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Planning and building permits Consultation and engagement Informing the community

Most important

Residents were also asked
to rank the importance of
Council services.

The top rated were:

  1. Waste management
  2. Elderly support services
  3. Sealed local roads
  4. Community decisions

Read the full report at