To contact Council, phone us; send an email, letter or fax; or visit one of our service centres. We will be happy to assist you.
If you have a comment, query or complaint, scroll down to complete our online customer feedback form.
Whitehorse City Council
Locked Bag 2
Nunawading Delivery Centre VIC 3131
Phone: 9262 6333
Fax: 9262 6490
To communicate with Council in a language other than English, call our Telephone Interpreter Service (TIS) on 131 450. Ask to be connected to Whitehorse City Council.
If you are deaf or have a hearing or speech impairment, you can call Council through the National Relay Service:
Select an option below and quote 03 9262 6333 for Whitehorse City Council.
TTY/voice calls: 133 677
Speak and listen: 1300 555 727
SMS relay: 0423 677 767
Internet relay: www.relayservice.com.au
Whitehorse Civic Centre
379-397 Whitehorse Road
Nunawading VIC 3131
Hours: weekdays from 8.30am-5.30pm
The cashiers is open for payment weekdays from 8.40am-5pm.
For information about getting to the Civic Centre using sustainable transport, please click on the following document: Sustainable Transport Options to Whitehorse Civic Centre (630.00kB).
Forest Hill Service Centre
Level 2, (T275), Forest Hill Chase Shopping Centre
Forest Hill VIC 3131
Hours: weekdays from 9am-5pm. Saturday open from 9am-12pm.
Box Hill Service Centre
Box Hill Town Hall
1022 Whitehorse Road
Box Hill VIC 3128
Hours: weekdays from 9am-5pm.
We welcome your comments, suggestions, questions and general feedback about any aspect of Council and/or its services.
For more information, download Council's Customer Service Charter (125.54kB) and Complaint Resolution Policy (191.96kB).
Fields marked with * are mandatory