Pay a Fine

The various ways you can pay a Council-issued fine are listed below.

NOTE: You will need to wait until the end of the next business day after the fine was issued for it to be loaded onto the Council payment system. Otherwise the system may say the fine is not "valid" and you will need to try again the following business day.

Pay a Parking Fine

Parking Fines are issued under the Road Safety Road Rules 2017.

Payment option	Payment method	Notes
BPAY	The BPAY biller code and reference number are specified on the fine. There are no credit card processing fees for BPAY payments.	You may only pay your fine by BPAY up to the original fine payment due date. After that date, you will need to pay by another method listed below.
Online	Click here to pay your parking fine online	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).
Telephone	1300 418 239 - MasterCard or Visa only.	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).

Pay a Local Law Fine

Local Law Fines are issued under the Whitehorse City Council Community Local Law 2024.

Payment option	Payment method	Notes
BPAY	The BPAY biller code and reference number are specified on the fine. There are no credit card processing fees for BPAY payments.	You may only pay your fine by BPAY up to the original fine payment due date. After that date, you will need to pay by another method listed below.
Online	Click here to pay your local law fine online	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).
Telephone	1300 418 239 - MasterCard or Visa only.	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).

Pay an Animal Fine (includes animal registration fines)

Animal Fines are issued under the Whitehorse City Council Community Local Law 2024 or Domestic Animals Act 1994.

Payment option	Payment method	Notes
BPAY	The BPAY biller code and reference number are specified on the fine. There are no credit card processing fees for BPAY payments.	You may only pay your fine by BPAY up to the original fine payment due date. After that date, you will need to pay by another method listed below.
Online	Click here to pay your animal fine online	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).
Telephone	1300 418 239 - MasterCard or Visa only.	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).

Pay an Environmental Protection Act (EPA) Fine

EPA Fines are issued under the Environmental Protection Act 2017.

Payment option	Payment method	Notes
BPAY	The BPAY biller code and reference number are specified on the fine. There are no credit card processing fees for BPAY payments.	You may only pay your fine by BPAY up to the original fine payment due date. After that date, you will need to pay by another method listed below.
Online	Click here to pay your EPA fine online	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).
Telephone	1300 418 239 - MasterCard or Visa only.	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).

Pay an Environmental Health Fine

Environmental Health Fines are issued under either the Food Act 1984, Public Health and Wellbeing Act 2008 or Tobacco Act 1987.

Payment option	Payment method	Notes
BPAY	The BPAY biller code and reference number are specified on the fine. There are no credit card processing fees for BPAY payments.	You may only pay your fine by BPAY up to the original fine payment due date. After that date, you will need to pay by another method listed below.

Pay a Planning Fine

Planning fines are issued under the Planning and Environment Act 1987

Payment option	Payment method	Notes
BPAY	The BPAY biller code and reference number are specified on the fine. There are no credit card processing fees for BPAY payments.
Online	Click here to pay your planning fine online	A credit card processing fee of 0.6% will be added to the total amount payable for payments made by credit card (there is no fee for debit cards).

Other Payment Options for All Fines

Payment option	Payment method	Notes
Mail	Send a cheque or money order payable to Whitehorse City Council. NOTE: You must specify the fine number. Mail the payment to: Whitehorse Council, Locked Bag 2, Nunawading VIC 3131	Receipts are not issued for payments made by mail.
In Person	Present your fine with your payment to any of Council’s Services Centres. EFTPOS, credit card (Mastercard or Visa), cheque, cash or money order are accepted. A credit card processing fee of 0.6% will be added.	There is no fee for payment by debit card.

Payment option

Payment method

Notes

Mail

Send a cheque or money order payable to Whitehorse City Council. NOTE: You must specify the fine number.

Mail the payment to:
Whitehorse Council, Locked Bag 2, Nunawading VIC 3131

Receipts are not issued for payments made by mail.

In Person

Present your fine with your payment to any of Council’s Services Centres. EFTPOS, credit card (Mastercard or Visa), cheque, cash or money order are accepted. A credit card processing fee of 0.6% will be added.

There is no fee for payment by debit card.

Pay your Parking Fine Online

Pay your Local Law Fine Online

Pay an Animal Fine Online

Pay a Planning Fine Online

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