Residential Parking Permits

Council’s residential parking permit scheme provides a balance of on-street parking opportunities for residents, their visitors and other parking demands. These permits may be available for residents who live within a time-restricted or permit parking area.

Please refer to the eligibility criteria and conditions of use of the permit before applying.

Residential Parking Permit Information on this Page

Who can apply for Residential Parking Permits

Only people who live in a residential property within the City of Whitehorse may be eligible to apply for a residential parking permit. The section of the street that they live should have on-street parking restrictions and be included in the residential parking permit scheme. Residents may be eligible for one, two or three residential parking permits.

Residents will need to provide at least one piece of identification specifying the applicant's name and address within the City of Whitehorse. Examples of identification may include:

  • a driver’s licence
  • rates notice/listing
  • residential lease or REIV bond lodgement
  • bank statement
  • utility bill (gas, electricity, phone)
  • pension card or 
  • seniors health care card.

If any of the following conditions apply then you are not eligible to apply for a residential parking permit if:

  • You live in a building with more than 15 dwellings i.e. high-rise buildings with more than 15 apartments or unit developments with more than 15 units on the lot
  • You live in a residential property on City of Whitehorse streets without parking restrictions i.e. no parking restriction signs in front of your home
  • You live within the Box Hill Central Activity Area
  • You live on a street with parking restrictions but are not included in the residential parking permit scheme. Council staff can tell you if you live in an eligible street.
  • You own a company or business – this scheme is for residents only
  • You live in a commercial property or in a shopping precinct
  • You want to use the permit in an ineligible vehicle

Number of Residential Parking Permits Available to Eligible Residents

The number of permits available for each eligible household has been limited to provide fair and equitable options for all drivers. This helps share the limited number of parking spaces among residents, visitors and tradesmen while still providing preferential parking for residents.

The available number of residential parking permits are limited to:

Dwellings per Lot Maximum Number of Permits
One dwelling Three permits
Two to three dwellings  Two permits per dwelling
Four to fifteen dwellings One permit per dwelling
More than 15 dwellings No permits

Note: No additional permits are available.

Where a Residential Parking Permit can be Used 

Residential Parking Permits may only be used in the area written on the permit.

The permit should be displayed face up with all the details clearly visible on the dashboard on the passenger side of the vehicle.

Parking for longer than the time restriction on the parking sign (only those areas with restrictions of more than 30 minutes) can only occur after

  • a permit application has been approved
  • the relevant annual fee is paid and
  • the permit is displayed.

If the permit display conditions are not complied with, penalties may apply.

Permits are valid for 12 months from the date of issue.

Note: Holding a current parking permit does not guarantee that a parking space will be available.

webform icon

Check you meet the criteria before applying

Vehicles Eligible for a Permit

Residents under whose name the permit is issued, may use the permit for:

  • Passenger vehicles
  • Utility vehicles with a payload of not more than 1500kg  (e.g. Holden Colorado, Ford Ranger, Holden Navara)

Note: A vehicle's Payload = the vehicle’s Gross Vehicle Mass (GVM) - the vehicle's kerb mass

Vehicles Ineligible for a Permit

The following vehicles are not eligible for a Residential Parking Permit:

  • Trucks
  • Heavy vehicles
  • Motor homes
  • Caravans
  • Boats
  • Machinery or equipment
  • Trailers or any vehicle or machinery that is designed or modified to be towed by another vehicle
  • Vehicles with a payload of 1500kg or more.

Residential Parking Permit Conditions of Use

Contravening the permit conditions may result in the cancellation or suspension of permits or restrictions being placed on permit eligibility for the remaining life of the permit. No refunds will be given where a permit is cancelled due to breach of its conditions.

Note: The use of available parking spaces in the permit area may be suspended by members of the Victoria Police or by authorised Council Officers.

Residential Parking Permit Cost (from 1 July 2021)

Permit Cost
One permit $14.00
Two permits - Combined cost $76.00
Three permits - Combined cost $194.00

Note: Holders of a DVA Gold Card, Senior Health Care, Health Care and Pensioner Concession cardholders are entitled to their first residential parking permit free of charge. Proof you hold a current card must be provided with your application to obtain the free permit.

Applying for a New Residential Parking Permit

Online

You can apply for a new residential parking permit online.

  • You must abide by the local parking restrictions UNTIL you can use the permit in the designated area.
  • Please read the eligibility criteria carefully. If you purchase a permit online, you are required to pay the permit fees up front. If you are ineligible for a permit, the fees will be refunded to you.

Proof of Eligibility

Each application requires a copy of at least one piece of identification specifying the applicant’s name and residential address within the City of Whitehorse.

Examples of identification may include but are not limited to:

  • A driver’s license
  • Rental lease
  • Bank statement
  • Utility bill (gas, electricity, phone)
  • Pension card
  • Seniors health care card

NOTE: A Council rates notice is NOT considered to be proof of residency.

Renewing your Residential Parking Permit

Council’s parking permits are valid for 12 months. Before your permit expires, Council will forward you a renewal notice and you can pay online.

If your contact or vehicle details have changed, email customer.service@whitehorse.vic.gov.au with your updated details before making the payment. We will update your record and send you a confirmation email to make the online payment.

Replacing Lost, Stolen or Damaged Residential Parking Permits

Download and complete the residential parking permit replacement application form ( DOCX 115.35KB) and submit it by mail, email or in person. The same permit conditions will apply for the replacement permit as the lost or stolen permit.