Council’s residential parking permit scheme provides a balance of on-street parking opportunities for residents, their visitors and other parking demands. Residential parking permits may be available for residents who live within a time-restricted or permit parking area.
Refer to the eligibility criteria and conditions of use of the permit before applying.
Who can apply for Residential Parking Permits
Residents who live within time-restricted or permit parking areas may be eligible for one, two or three residential parking permits.
Residents will need to provide proof of residency with their application for a new permit.
If any of the following conditions apply then you are not eligible to apply for a residential parking permit:
- You live in a building with more than 15 dwellings i.e. high-rise buildings with more than 15 apartments or unit developments with more than 15 units on the lot
- You live in a residential property on City of Whitehorse streets without parking restrictions i.e. no parking restriction signs in front of your home
- You live within the Box Hill Metropolitan Activity Area
- You live on a street with parking restrictions but are not included in the residential parking permit scheme. Council staff can tell you if you live in an eligible street.
- You own a company or business – this scheme is for residents only
- You live in a commercial property or in a shopping precinct
Number of Residential Parking Permits Available to Eligible Residents
The number of permits available for each eligible household has been limited to provide fair and equitable options for all drivers. This helps share the limited number of parking spaces among residents, visitors and tradesmen while still providing preferential parking for residents.
The available number of residential parking permits are limited to:
|Dwellings per Lot||Maximum Number of Permits|
|One dwelling||Three permits|
|Two to three dwellings||Two permits per dwelling|
|Four to fifteen dwellings||One permit per dwelling|
|More than 15 dwellings||No permits|
Note: No additional permits are available.
Where a Residential Parking Permit can be Used
Residential Parking Permits may only be used in the area written on the permit.
Parking for longer than the time restriction on the parking sign (only those areas with restrictions of more than 30 minutes) can only occur after a permit application has been approved, the relevant annual fee paid and the permit is displayed. If the permit display conditions are not complied with, penalties may apply.
Permits are valid for 12 months from the date of issue.
Note: The issue of a permit does not guarantee the availability of a parking space.
Residents may use the permit in passenger vehicles and utilities used by the resident under whose name the permit is issued.
Residential parking permits will not be issued for use in relation to trucks, heavy vehicles, motor homes, caravans, boats, machinery or equipment, trailers or any vehicle or machinery that is designed or modified to be towed by another vehicle.
Residential Parking Permit Conditions of Use
Contravening the permit conditions may result in the cancellation or suspension of permits or restrictions being placed on permit eligibility for the remaining life of the permit. No refunds will be given where a permit is cancelled due to breach of its conditions.
Note: The use of available parking spaces in the permit area may be suspended by members of the Victoria Police or by authorised Council Officers.
Residential Parking Permit Cost (from 1 July 2020)
Note: Holders of a DVA Gold Card, Senior Health Care, Health Care and Pensioner Concession cardholders are entitled to their first residential parking permit free of charge.
Applying for a Residential Parking New Permit
You can apply for a new residential parking permit online.
By Mail, Email or in Person
Download and complete the application form ( DOCX 46.15KB) then submit it with associated supporting documentation (including proof of residency) by mail, email or in person.
Note: Please read the eligibility criteria carefully. If you purchase a permit online, you are required to pay the permit fees up front. If you are ineligible for a permit, the fees will be refunded to you.
Proof Of Eligibility
Each application requires a copy of at least one piece of identification specifying the applicant’s name and location of the trading business within the City of Whitehorse.
Examples of identification may include but are not limited to:
- A driver’s license
- Rates notice/listing
- Rental lease
- Bank statement
- Utility bill (gas, electricity, phone)
- Pension card
- Seniors health care card
Renewing your Residential Parking Permit
Council’s parking permits are valid for 12 months. Before your permit expires, Council will forward you a renewal notice.
To renew your parking permit, fill out the renewal notice and send it back to Council, enclosing a cheque or money order made out to Whitehorse City Council.
Alternatively, you can pay for your renewal in person at any of our service centres (9am–5pm weekdays).
Council is gradually transitioning to online services for the Residential Parking Permits and Renewals.
We have now started to send emails for Residential Parking Permit Renewals to selected permit holders. If you have received the email, you can pay online.
If your contact or vehicle details have changed, email LocalLaws.Admin@whitehorse.vic.gov.au with your updated details before making the payment. We will update your record and send you a confirmation email to make the payment.
Replacing Lost, Stolen or Damaged Residential Parking Permits
Download and complete the residential parking permit replacement application form ( DOCX 49.04KB) and submit it by mail, email or in person. The same permit conditions will apply for the replacement permit as the lost or stolen permit.