Council’s Residential Parking Permit scheme provides a balance of on-street parking opportunities for residents, their visitors and other parking demands.
Permits are only available as electronic parking permits (ePermits), linked to a vehicle’s registration.
Physical permits are no longer required.
Residential parking permits are only available as electronic parking permits (ePermits)
Check you eligibility in the Whitehorse City Council Residential Parking Policy ( PDF 781.2KB).
Find out how to apply for a residential parking ePermit.
Find out where you can use your residential parking ePermit.
Who Can Apply?
To apply for a Residential Parking ePermit, you must:
- Live on a street with timed parking restrictions or within a Permit Zone under the Residential Parking Permit Scheme.
- Provide proof that the property is your principal place of residence (one of the following):
- Residential lease or REIV bond lodgment
- Bank statement
- Utility bill (gas, electricity, phone)
- Pension or seniors health card
Not accepted: Rates notices.
Properties Not Eligible:
- Commercial or mixed-use properties (shops, offices, cafés).
- Lots with more than 15 dwellings.
- Properties in the Box Hill Metropolitan Activity Area subdivided after 1 January 2016.
Eligible Vehicles
- Passenger vehicles
- Utility vehicles with payload less than 1500kg (e.g., Holden Colorado, Ford Ranger)
Not eligible: Trucks, buses, heavy vehicles, motor homes, caravans, boats, trailers, machinery, or vehicles with payload 1500kg or more.
Note: Payload = Gross Vehicle Mass (GVM) – kerb mass.
Number of ePermits per Household
| Dwellings per Lot |
Maximum Number of ePermits |
| One |
3 permits |
| Two to three |
2 per dwelling |
| Four to fifteen |
1 per dwelling |
| More than fifteen |
Not eligible |
Zone D properties subdivided after 1 Jan 2016 are NOT eligible.
Cost of ePermits
- First ePermit: Free
- Second ePermit: $66.00
- Third ePermit: $126.00
- Total for three: $192.00
Permits are valid for 12 months from the start of the month of application. Fees are calculated from approval date
What are the Residential Parking ePermit conditions of issue?
- ePermits are only issued to residents who live in an eligible property.
- Applicants must provide correct and truthful information. False or misleading information will result in cancellation, and you may be excluded from the scheme.
- Whitehorse City Council may ask for additional documents to support your application.
- You must keep following the signed parking rules until your ePermit has been approved and payment (if required) is complete.
- ePermits become valid only after approval and payment (if required) is complete.
- No refunds are given once an ePermit is issued (e.g., if you move out).
- ePermits in Zone D (Box Hill Metropolitan Activity Centre) are only issued if the property was subdivided before 1 January 2016.
- The number of ePermits per property is relative to the number of dwellings on a lot.
- Whitehorse City Council can cancel an ePermit if you move out, no longer meet the eligibility conditions, or if a new resident advises you no longer live at the property.
- Whitehorse City Council reserves the right to cancel ePermits or change these conditions at any time.
- Any ePermit obtained as the result of providing false or misleading information is not valid. In such cases, the applicant may be excluded from the residential parking scheme.
What are the Residential Parking ePermit conditions of use?
- ePermits can only be used by the resident ePermit holder or their genuine visitors.
- The ePermit must be linked to the correct vehicle registration number. If not, you may get a parking fine.
- Having an ePermit does not guarantee you a parking space.
- ePermits are only valid for passenger vehicles under 7.5 metres long and under 4.5 tonnes gross vehicle mass.
- ePermits cannot be used for caravans, trailers, or vehicles they are attached to.
- ePermits are not valid in restricted areas, including: disability bays, clearways, loading zones, taxi/bus zones, No Stopping areas, off-street car parks or ticketed areas (unless specified)
- ePermits are not valid in areas with parking limits of 30 minutes or less, unless otherwise stated.
- ePermits are not valid in commercial, industrial, retail or mixed-use areas (such as near train stations).
- ePermits cannot be used in any Council controlled car parks.
- ePermits cannot be given, sold, traded, leased, or advertised. Doing so will cancel the permit and may exclude you from the scheme.
- ePermits cannot be used for commuting to work or attending events.
- Victoria Police or authorised Council Officers may change parking access without notice.
- If you break these rules, your ePermit may be cancelled and/or you may receive a fine.
- By accepting an ePermit, you agree to all conditions.
Penalties
Failure to comply may result in suspension or cancellation, or restrictions on future eligibility. No refunds are issued for ePermits cancelled due to breach. Council may issue infringements or prosecute for unauthorised use under Whitehorse Community Local Law 2024 (PDF 973.95KB).
Right of Appeal
Applicants and holders may appeal decisions in writing to the Manager Community Safety, providing reasons and supporting documents.
