Whitehorse City Council

Recycling Services

Households in Whitehorse are provided with a 240-litre yellow-lidded mobile bin for their fortnightly recycling service. The recycling bin is collected on the same day as your garbage collection.

When To Put Your Bin Out

To find out recycling and garden organic dates download theWhitehorse Recycling Calendar 2017 map

You can also visit Whitehorse Maps

What To Do If Your Recycle Bin Is Missed On Collection Day

Refer to the Waste and Recycling page for details of how to report a missed or partial bin collection.

Please note that drivers will not return to pick up bins that weren't left out for collection on time.

Bins will also not be emptied if they have been filled inappropriately or have been placed in such a way that the truck's lifting arm is not able to access or lift the bin.

Please refer to the recycling and garden organic calendar above to find out how to place your bin on the street correctly.

What You Can Put In Your Recycling Bin

  • Hard, rigid plastic one-use containers from the kitchen, bathroom or laundry
  • Aluminium, steel, aerosol cans and clean foil
  • Milk and juice containers
  • Glass bottles and jars (no lids)
  • Newspapers
  • Cardboard
  • Telephone books general recycling photos
  • Cereal and food boxes
  • Letters, advertising materials and magazines
  • Envelopes 
  • Office paper.

What You Can't Put In Your Recycling Bin

  • Plastic bags
  • Motor oil containers
  • Cling wrap
  • Any glass items except bottles and jars
  • Crockery: Pyrex, plates, mugs, etc
  • Polystyrene foam
  • Scrap metal appliances such as car parts and cooking utensils
  • Waxed cardboard
  • Food soiled cardboard containers
  • Foil gift-wrap
  • Plastic coated paper.  

For disposal of soft plastics, Council suggests that residents look for dedicated soft plastic recycling solutions.  Residents can take their soft plastic packaging back to local supermarkets which have soft plastic collection bins available.

How To Place Recyclables In Your Recycling Bin

All items should be placed loosely in your bin (and not in plastic bags) Containers should be rinsed, majority of food scraps removed and all cartons flattened. At no time should you use plastics bags.     

Where To Place Your Recycling Bin On the Street

Your recycling bin must be placed on the kerb next to your household rubbish bin every two weeks. It is important that you leave at least 50 centimetres between your household bin and recycling bin so that Council can easily collect them.

Remember to place your bin out on the street the night before collection and place your bin:

  • Clear of parked cars
  • Away from overhanging trees, poles and signs
  • Side by side, not behind other bins
  • With the front of the bin facing the road.  

What To Do With Excess Recyclables

If you continually have excess recyclables each fortnight you may be eligible for a second recycling bin. Please contact Council's Customer Services Department on 9262 6333 for more information.

If you have excess recyclables only at certain times of the year; for example, parties or at Christmas, you can drop off bottles, cans, paper and cardboard for free at Council's Waste and Recycling Centre. Call the centre on 9262 6236 for more information. 

Ordering, Cancelling or Changing Recycle Bin Services

Refer to the Waste and Recycling page for details of how to order a new bin, cancel a bin or change (size increase or decrease) an existing bin service.

Please note: For waste and recycling bin applications over the holiday season, please allow extra time if you need additional waste or recycling bins, or to change your Council bins. Normal bin processing and delivery timelines may be longer during this period.

Damaged, Missing and Stolen Recycle Bins

Refer to the Waste and Recycling page for details of how to report a damaged, missing or stolen bin. Council will replace or repair your bin if it has been damaged or stolen. 
A bin is considered damaged if it is missing its lid or wheels or if it has a split body. Council will repair the bin or replace it with a new bin if appropriate. Damaged bins must be placed on the nature strip to await repairs/replacement.

To prevent damage or theft of your bins, please remove them from the kerbside on the same day as your waste collection.  

Christmas and Public Holidays

Council's waste and recycling services operate throughout the festive season and when your collection date falls on public holiday days.

Moving HouseSustainability Living logo

Bins are Council property and must not be taken with you if you move.