You must renew your pet’s registration before 10 April each year.

Step 1: Find your Animal Registration Renewal Form

Find the Registration Renewal Notice sent to you by email or post prior to 10 April each year.

Proceed to Step 2.

Step 2: Check your Registration Details

This is includes your name, address and contact details, your pet's details including the tag number and microchip number and whether you are eligible for a discounted registration fee.

Once you check the registration details on the renewal document, you have three options:

Option 1 - All the information is correct	Option 2 - Your pet no longer lives with you or you have moved home	Option 3 - You may be are eligible for a registration discount
Proceed to Step 3.	Let us know your pet no longer lives with you or you have moved NOTE: If you receive a "Session Expired" message, please re-click the online form link above. Proceed to Step 3.	Your pet is now desexed or you can provide proof you hold a Pensioner, War Widow Entitlement or TPI card. Let us know you are eligible for a registration discount NOTE: If you receive a "Session Expired" message, please re-click the online form link above. Do NOT proceed to Step 3. Council will contact you.

Step 3: Check your Pet’s Microchip Number

Up-to-date microchip information can help Council reunite you with a lost pet. If your notice shows your pet's microchip number is missing or it is incorrect (15 digits), please check your pet documentation to provide Council with that data. Under the Domestic Animals Act 1994 it is a requirement to provide Council with your pet's microchip number. If you have forgotten or lost the information regarding which microchip registration company your pet is listed with, visit www.petaddress.com.au.

NOTE: You should also update your pet's microchip registration company with your most up to date contact information. Council does not update microchip information.

Provide Council with your pet microchip number

NOTE: If you receive a "Session Expired" message, please re-click the online form link above.

Step 4: Complete Your Registration Renewal

You will need the Animal Reference number from the Renewal Notice for this step and you must pay separately for each pet.

NOTE: Payment by credit card will incur a surcharge of 0.6%. There is no surcharge for debit card payments.

Payment Options	Payment Instructions
	Pay via our new payment system to: Pay with credit or debit card Set up autopay for future pet registration renewals Receive SMS reminders before important due dates
Online Payment only	Renew a Dog Registration
	Renew a Cat Registration
BPAY	The BPAY biller code and reference number are specified on your renewal notice. You may only pay your pet registration renewal by BPAY before the due date.
Pay By Phone	Pay by phone by calling 1300 120 147
Post BILLPAY	Pay in person at any post office. All payment methods accepted. Council credit card fee does not apply.
Pay in Person	Pay at Council's Customer Service Centres. All payments accepted.
Pay By Mail	Make cheque payable to Whitehorse City Council. Locked Bag 2 Nunawading VIC 3131 Receipts will not be issued for payments by mail.