Whitehorse City Council is committed to being a child safe organisation and has zero tolerance for child abuse.

Please complete a Child Safety Incident Report Form ( DOCX 146.73KB) if you have a child safety concern or complaint regarding Whitehorse City Council and email the completed form to childsafety@whitehorse.vic.gov.au.

If a child is in immediate danger, or the incident relates to child sexual or physical abuse, you must call 000.

Process of making a report

• If you are concerned, see, hear or reasonably believe a child is in danger and in need of protection complete the form below. 
• Council will determine if the report falls under the Reportable Conduct Scheme. If it does not, Council will provide the report to the relevant authorities. If the matter relates to reportable conduct, we will engage and independent party to investigate the allegation.
• If the allegation is deemed reportable conduct, our CEO is notified immediately.
• The Whitehorse City Council CEO must notify the Commission for Children and Young People within three business days of being made aware of the allegation. 
• The allegation will be investigated and a report prepared for the Commission for Children and Young People within 30 business days.

When to make a report

The Child Safety Incident Report form must be used to record details of any:

• Incidents, allegations, disclosures or reasonable concerns in relation to abuse or neglect of a child or young person by Whitehorse City Council employee, contractor, volunteer, Councillor.
• Allegations of this nature are investigated in accordance with the Reportable Conduct Scheme.

The Child Safety Incident Report for can be used to record details of any:

• Incidents, allegations, disclosures or reasonable concerns in relation to abuse or neglect of a child or young person by anyone.
• Allegations of this nature are provided by Council to the relevant organisation to further investigate. 

Responding to child abuse can be distressing. Support is available