Explore our sites
At Whitehorse City Council we support a safe work environment and are committed to assisting you with mutual respect and courtesy.
Online Services
Whitehorse City Council online enquiry
Phone
| (03) 9262 6333 | Monday to Friday: 8.30am to 5.00pm |
Emergency assistance available 24 hours
Telephone Interpreter Service
Communicate with Council in a language other than English by calling our Telephone Interpreter service and request to be connected to Whitehorse City Council
TIS - 131 450
National Relay Service
If you are deaf or have a hearing or speech impairment, you can call Council through the National Relay Service:
Voice calls: 133 677
Speak and listen: 1300 555 727
SMS relay: 0423 677 767
Internet relay: www.relayservice.gov.au
Locked Bag 2
Nunawading VIC 3131
Visit Us
See a map of the Service Centre locations
Whitehorse Civic Centre
379-399 Whitehorse Road, Nunawading
Service Centre hours
Monday to Friday: 9am - 5pm
Box Hill Town Hall
1022 Whitehorse Road, Box Hill
Service Centre hours
Monday: Closed
Tuesday to Friday: 9am - 1pm
Forest Hill Chase Shopping Centre
Level 2, Shop 275, 270 Canterbury Road Forest Hill
Service Centre hours
Monday: Closed
Tuesday to Friday: 9am - 1pm
Media Enquiries
Email all media enquiries to media@whitehorse.vic.gov.au
For urgent media enquiries, phone Bec Brewin on 0422 848 487 or Carolyn Altan on 0447 773 457
Additional Information
Student Enquiries
Council welcomes enquiries from students and will aim to respond to student requests in a timely manner.
Due to the volume of enquiries received, it is only possible to respond to students via email.
Students should submit their requests and questions by email to customer.service@whitehorse.vic.gov.au at least ten working days before deadline. Enquiries submitted within a shorter deadline may not be answered.
Students should provide a name, contact email, phone number and university / school being attended, deadline and advise whether the request is for publication or an assignment.
If the enquiry relates to a topic which falls outside of Council’s areas of responsibility, the communications team will provide guidance on where the enquiry should be directed to.
Request for Compensation
To request a claim against Council, you will need to complete a Request for Compensation.
Justice of the Peace
To locate a Justice of the Peace visit the Victorian Government Justice and Community Safety website.
