Bins are collected until 6pm on designated collection days.
Sometimes operational issues mean that bins are collected later than you may expect on your collection day.
Please note: If a bin was put out late we will only return if there are extenuating circumstances.
Requests for a missed collection should be made within 2 days from your collection day. After we receive your notification our waste collection contractor will return within 2 working days.
- Please leave your bin out for collection
- Check that your bin is not too heavy (over 70kg)
- Ensure that your recycling does not contain the wrong thing – Check our list of recycling items
- Ensure that your bin is presented in an accessible location for the collection truck