Report a Missed Collection

Bins are collected until 6pm on designated collection days.

Please note: If a bin was put out late we will only return if there are extenuating circumstances.

Requests for a missed collection should be made within 2 days from your collection day. After we receive your notification our waste collection contractor will return within 2 working days.

  • Please leave your bin out for collection
  • Check that your bin is not too heavy (over 70kg)
  • Ensure that your recycling does not contain the wrong thing – Check our list of recycling items
  • Ensure that your bin is presented in an accessible location for the collection truck