Online Payments

Most application fees can be paid upon lodgement using the Whitehorse City Council online application lodgement service.

Any application invoice can be paid using the Whitehorse City Council online payment service. The payment reference ID and application number will be specified on the invoice.

All fees must be paid at time of lodging online. Online fees can be paid by either credit or debit card.

Pay in Person

Any application fee can be paid in person at the Nunawading Civic Centre if you do not have access to the online services. 

Our Customer Service Centres are currently closed to members of the public until further notice. They will continue to serve our community online, via Council’s website, phone or email, and not in person.

Pay by Mail or Email

Some applications can be paid using a credit card payment form - see Whitehorse City Council online application lodgement service for more information. 

Credit Card Surcharge

Please note that a credit card processing fee of 0.60% will be added to the total payment amount, debit cards are free of charge. These rates are reviewed annually. Find out more information about the credit card surcharge. 

• Fees (with the exception of exempt applications) must be paid when lodging an application and any application submitted without the prescribed fee will be returned to the applicant.
• The cost of development for a permit application relates to the total estimated cost of the proposal (i.e. how much for a two dwelling development, how much will it cost to construct the dwellings?). For an application to amend a permit, the total cost relates to the original cost of development permitted, plus the additional costs of development related to the amended application. 
• The statutory fees listed are from the Planning and Environment (Fees) Regulations 2016 and Subdivision (Fees) Regulations 2016. The Planning and Environment (Fee) Regulations 2016 were amended on 10 October 2018. Please note the Amended Fee Regulations came into effect on 1 November 2018.
• Non-statutory fees for photocopying, written enquiries, extensions of time, etc. are set by Whitehorse City Council.
• GST does not apply to statutory fees but applies to all other fees and is inclusive in the listed fees.
• Reference should be made to the Planning and Environment (Fees) Regulations 2016 and the Subdivision (Fees) Regulations 2016 to obtain the complete wording of individual fee regulations and other regulations (which include planning scheme amendment fees, waiving and rebating provisions).
• Please refer to the Department of Environment, Land, Water and Planning website for more information about statutory planning fees in Victoria.