Our opening hours are changing

Whitehorse News - May 2023

From Monday 1 May we're changing the opening hours of our Customer Service Centres.

Customer Service Centres Monday Tuesday Wednesday Thursday Friday
Forest Hill Chase Closed 9am – 1pm 9am – 1pm 9am – 1pm 9am – 1pm
Box Hill Town Hall Closed 9am – 1pm 9am – 1pm 9am – 1pm 9am – 1pm
Nunawading Civic Centre 9am – 5pm 9am – 5pm 9am – 5pm 9am – 5pm 9am – 5pm

Council affirms its commitment to maintaining full service at the Nunawading Civic Centre from 9am to 5pm, Monday to Friday. This includes expert advice on planning permits and compliance.

Getting service from Council - tell us what’s important to you.

We’re reducing the opening hours at two of our service centres. This reflects very low utilisation and declining numbers of visitors. We’re seeing increases in customers engaging with us digitally at times that are convenient to our community.

What do you value when you interact with Council? We want to know what’s important to you so that we can plan our future services. Have your say online or visit us in person to fill out a paper copy.

Feedback closes 1 June.