Contact: Complaints team, Receive and resolve complaints about public services in Victoria
Opening Hours: Monday to Friday 9am – 4pm
Location:
Level 2, 570 Bourke St, Melbourne, 3000
Disabled access
Accessible via public transport
Find us online:
https://www.ombudsman.vic.gov.au/If you've been treated unfairly when dealing with government services in Victoria, you can make a complaint to the Victorian Ombudsman. It's free, fair and independent. We help resolve complaints about local councils, social housing, child protection,
public health and education, and a range of other public services.
Call 1800 806 314 or make a complaint online: https://www.ombudsman.vic.gov.au/complaints/
Interpreters: Get help in your language – call 131 450
National Relay Service: Choose preferred NRS channel then 1800 806 314