The Office of the Valuer-General Victoria sits within the Department of Environment, Land, Water and Planning.

The Valuer-General is responsible for overseeing valuations, including property valuations, on behalf of the state government.

Council uses Capital Improved Value (CIV) as its valuation basis for rating.

CIV represents the market value of the property, including land, buildings and other improvements.

You can find out how your rates are calculated from our Rates page.

The valuation for each property are shown on the front of the Valuation and Rate Notice.

Factors considered when valuing a property include:

• property location
• size of your property, both land and buildings
• property sales within the area at the time of re-valuation
• type of building (for example, brick, weatherboard)
• age of the buildings

New valuations do not cause a change in the overall rate income to the municipality. They redistribute the amount of rates across individual properties.  

Overall, Whitehorse property values have decreased by an average of 1.1 per cent, with:

• average residential decreasing by 1.2 per cent
• commercial decreasing by 0.8 per cent
• industrial increasing by 1.7 per cent

A property with an average valuation decrease of 1.1 per cent will have the average rate increase of 2.0 per cent.

A property whose value decreased more than the average will experience a rate increase less than 2.0 per cent.

A property whose value decreased less than the average or increased will experience a rate increase greater than 2.0 per cent.

If an amendment is made during the year to the valuation to include any changes to the property, you may need to pay additional rates.

These changes could include:

• construction of new buildings
• alterations
• additions
• demolitions
• subdivision
• consolidation
• changes in the use of land
• zoning changes or the granting of a planning permit

In this case, we will issue a supplementary valuation and rate notice.

If you feel the value disclosed on your valuation and rate notice is not a correct reflection of its market value, as at the date on the notice (1 January 2020), you can lodge a valuation objection.

If you want to discuss your valuation prior to lodging an objection you can submit a property valuation enquiry.

You must lodge your valuation objection with Council within two months of the date the valuation and rate notice was issued. Lodgement of valuation objections will not be accepted after Monday 16 November 2020.

You may lodge your valuation objection with Council either:

• Online via the Valuer-General Victoria rating valuation objections portal or
• Downloading and completing the objection form

Valuer-General Victoria rating valuation objections portal

Access the rating valuation objections portal to submit your valuation objection

You will need the following information from the Valuation and Rate Notice:

• Assessment Number
• Site Value 
• Capital Improved Value 
• Net Annual Value 
• Issue Date

Or 

Objection Forms

Download and complete the relevant forms below to lodge your valuation objection:

• Objection Form: Residential ( PDF 175.95KB)
• Objection Form: Commercial and Industrial ( PDF 179.29KB)

You can also call 9262 6333 or email Customer Service at customer.service@whitehorse.vic.gov.au to ask for a form.

Completed objection forms can be submitted by email to customer.service@whitehorse.vic.gov.au or by post to Whitehorse City Council, Locked Bag 2 , Nunawading VIC 3131

Council does not determine the valuation objection, it is determined by the valuer appointed by the Valuer-General Victoria, who has four months to determine the objection.

Lodging an objection to a valuation is a formal administrative process governed by law and recognised by the Victorian Civil and Administrative Tribunal (VCAT) -Land Valuation.

Rates must be paid by the due date.

Regardless of any objection to the valuation, rates must be paid as assessed by the due date, otherwise interest may be charged.