Registering Your Pet

Owning and caring for a pet is an enjoyable experience, however it does come with the responsibility of making sure it does not cause a nuisance to other people or animals.

Through pet registration, Council provides a range of facilities, services and information such as dog parks, pounds and shelters and reunites lost pets with their owners.

Pet registration is a legal requirement under the Domestic Animals Act 1994 for every dog and cat over three months of age.

Registration renewals are due 10 April each year and an annual fee applies. Pensioner concessions are available.

If your animal is no longer living with you, let Council know via email at petrego@whitehorse.vic.gov.au and we will update your records. Please remember to include your animal registration number in the email.

You can be fined for not registering your pet.

Benefits of Pet Registration

Registering your pet helps Council to:

  • Identify and return your lost or injured pet when it is wearing its registration tag
  • Fund events, incentive schemes and information
  • Provide pet facilities including dog parks, pound and shelter facilities
  • Provide animal management services
  • Fund domestic animal businesses compliance and welfare checks 
  • Plan for and fund proactive programs and activities
  • Cover the costs of staff to enforce the control of dangerous, menacing and restricted breed dogs to ensure these dogs do not pose a threat to the community
  • Contribute to the cost of the Victorian Declared Dog Register, a database that tracks and records all declared dangerous, menacing, guard and restricted breed dogs.

You can read more about the benefits of registration from the Department of Agriculture.

First Time Registration

Find out more about first time registration of your dog or cat and register online.

Registration Information Collected

Council keeps a record of your pet's details including:

  • Name
  • Gender
  • Whether it is de-sexed or not
  • Breed
  • Colour and markings
  • Microchip number
  • Date of birth.

Council will also keep details about you including your:

  • Name
  • Address
  • Contact information
  • Address where your pet is kept if different to your address.

All private information collected is kept in accordance with the Privacy and Data Protection Act (2014).

Lifetime Registration Tags

All registered pets in the City of Whitehorse are issued with a lifetime tag which which must always be worn by your pet when outside.

If your pet loses or damages its registration tag you can get a new one by sending an email to petrego@whitehorse.vic.gov.au. Please remember to include your animal registration number in the email.

A new tag means a new registration number for your pet.

Registration Fees

You will receive a discount on your registration fee if your cat or dog meets certain criteria, such as being de-sexed or over 10 years old. Pets are required to wear their registration tags at all times when outside their property. Registration and microchipping helps Council and animal shelters identify your pet if it is lost and reunite you in the shortest possible time.

Registration Renewals

Existing registrations must be renewed every year by 10 April and you can pay online.

You will receive a renewal notice in March. Check the details and if the information is incorrect, or has changed, update it on the renewal notice and email it to petrego@whitehorse.vic.gov.au. Please remember to include your animal registration number in the email.

If you do not receive your renewal by the end of March contact Council on 9262 6333.

Keeping your Registration Information Up-to-date

Up-to-date information is vital when trying to reunite pets with their owners. You should update council at petrego@whitehorse.vic.gov.au whenever you change your address, email or phone number or if you no longer own your pet.

If your pet has passed away, or if you and your pets have left Whitehorse or your pets have been re-homed, please contact Council by emailing petrego@whitehorse.vic.gov.au. Please remember to include your animal registration number in the email. You will no longer receive a registration renewal letter for those pets.

You should also update your microchip registration company whenever you change phone numbers or address. Visit www.petaddress.com.au if you have forgotten or lost the information regarding which microchip registration company your pet is listed with.

Foster Animal Registration

Domestic animal foster carers must also register all cats and dogs over the age of three months that they are looking after, even if the pet is only there for a short time.

Under the Domestic Animals Act 1994, foster carers can receive reduced registration fees if they choose to enrol in the Foster Carers Voluntary Enrolment Scheme.

Registration Refunds

If your cat or dog is no longer living with you please update Council via email at petrego@whitehorse.vic.gov.au. You may be eligible for a pet registration refund if your dog or cat has passed away. Requests for refunds must be submitted prior to 30 June in the same registration payment year. Please remember to include your animal registration number in the email.