Our online estimator below can help you work out how to manage your rates payments.
You will find it useful to have your rate notice to hand while using the estimator.
After 30 September 2021 penalty interest, at the rate of 10.0% p.a., may be charged on all late or non-payments of rates, charges and levy until they are paid in full. For further information please refer to your rate notice or contact Council's Rates department on 9262 6292.
Payments made by credit card will be charged a card processing fee of 0.6%. Visit the rates payment option page for further information on payment options.
Note: Payment Plans are managed by Council’s appointed collection agent, Recoveries & Reconstructions (Aust) Pty Ltd. Please note that legal action will not be initiated in this matter.
If you need further assistance, you can request help via our Relief and Support request form. You can also review our updated Hardship Policy ( PDF 527.83KB).